UKG WFM Pro Workforce Management Project Manager Senior Consultant

RSM•Boston, MA

31d

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. The Business Applications practice at RSM assists clients to strategize and implement the right solutions at the right time to help fulfill their missions. Our UKG team provides consulting services to optimize and implement the full suite of UKG solutions. We are a rapidly growing team seeking a qualified professional UKG Workforce Management Project Manager. The selected individual will be expected to provide overall coordination, implementation, execution, control, and completion of client projects within the Workforce Solutions practice. An effective candidate must be a self-starter willing to work closely with the existing project management and consulting team, including the ability to learn through mentorship and on-the-job training as well as self-study.

Requirements

3 or more years of UKG WFM or Workforce Dimensions project management experience.
Experience with UKG Workforce Management implementation methodology and process
A history of managing multiple projects at once and meeting multiple deliverables
Proven success managing complex projects with cross-functional stakeholders
Ability to confidently identify and manage project risk
Experience communicating information (good and bad news) to a large or small audience via written and verbal methods.
UKG implementation certifications preferred. We will provide access to all UKG certifications and training.
Experience with joint UKG Pro and Workforce Dimensions implementations is highly desirable
Ability to effectively manage time to complete multiple tasks across various projects in an efficient and high-quality manner.
Excellent written and verbal communication skills to communicate within the internal team and with clients through email, instant messaging systems, project management systems, web conferencing, and in person.
Ability to work well with a virtual-based team in a fast-paced environment, including the ability to provide guidance and direction in multiple delivery formats.
Willingness to ask questions, research new skills and technologies, and cross-train as requested.
Keen sense of details and ability to be proactive to reduce risks or issues.
Outstanding customer service skills and a dedication to the customer service experience.
Demonstrated success using enterprise project management software and project planning tools (e.g., Smartsheet, Microsoft Project, Atlassian Jira, Microsoft Teams and SharePoint, etc.).
Must possess a high degree of integrity and ability to adhere to both firm policies and best practices.

Responsibilities

Serve as Project Manager for UKG Pro Workforce Management implementations
Partner with the client and lead them through their WFM implementation journey as a trusted advisor
Work closely with UKG Pro consultants for joint UKG Pro/UKG Pro WFM (Workforce Management) implementations
Meaningfully engage and manage all stakeholders, both internal and external
Collaborate with key stakeholders to develop an achievable project plan
Develop implementation strategy and project plan, including a phased approach where appropriate
Collaborate with other project managers including client internal PMs and external partner PMs
Discuss and document project status weekly with project team members and key stakeholders.
Proactively anticipate project risk and develop mitigation strategies
Develop and maintain a strong project governance plan
Lead, inspire and motivate the project team to achieve project goals
Work within the established Business Applications project management methodology and toolset within the Business Applications practice.
Setup project plans and tasks in project management and billing systems.
Work with the Business Applications Project Management Office and practice Resource Manager to assign resources to tasks, including forecasting utilization in advance.
Lead the process of issue identification and resolution throughout the project lifecycle.
Identify and communicate challenges and/or changes within scope, schedule, or budget.
Manage budgets, including monitoring of estimate to complete and other key metrics.
Facilitate internal and external-facing meetings to ensure completion of agenda items in a timely manner.
Keep all project information accurate in the Project Management system of record.
Manage documentation collection and retention in accordance with firm compliance policy.
Foster relationships between clients and the RSM team.
Identify areas of cross-functional collaboration.