UKG Technical Configuration Analyst/Administrator

GameStop•Grapevine, TX

16d•Onsite

About The Position

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! We are currently in search of a UKG Technical Configuration Analyst/Administrator to join our Technology team in Grapevine, TX. The ideal candidate will be a self-starter who takes initiative to meet critical timelines, thrives on innovation and problem solving, and is able to work across different teams in fast-paced environment. This role is an individual contributor role and reports to the Senior Manager, HR Technology. This position sits onsite 5 days a week in Grapevine, TX.

Requirements

A bachelor degree from an accredited program in Information Technology or equivalent experience.
5+ years relevant professional work experience with configuring HR systems/technologies, preferably in a large corporation within a matrixed environment
Demonstrated proficiency in UKG configuration (Absence, Recruiting, Performance, Compensation, Payroll, and WFM)
Experience with report writing and data mining tools (Cognos, Power BI)
Excellent collaboration and communication skills; including oral, written, interpersonal and presentation skills; with ability to adjust style, content and deliver effective presentations to the target audience.
Ability to build relationships and foster trust at all levels of the organization
Ability to work independently and adapt quickly to changing business priorities.
Consistently demonstrate a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, Data security/privacy protocols, and ethical responsibilities.
Must be available and willing to work outside of standard business hours, as needed.
Must be willing to adapt and learn new systems as business needs change.

Responsibilities

Continuous Improvement Partner with business leaders across the organization to identify opportunities and complete end-to-end business process mapping, configure, test, and implement changes
System Upgrade Support Manage bi-annual system upgrade cycle – Research changes using Community, identify configuration changes needed in response, build out configuration in test environment, coordinate test case documentation and required testing / validation across multiple functional teams and implement changes
Implementations - Support occasional implementation or upgrades; including scoping, building project plans, adherence to schedule, testing, communications, and supporting change management
Production Support Provide day-to-day support, including researching and resolving problems reported by end users, business stakeholders, and vendors
Ensure issues and requests are completed within defined service level expectations
Maintain up to date documentation on all system configurations
Partner with compliance to capture requirements in response to changing regulatory needs, provide solution options, and complete configuration changes
Communicate changes to rest of the HR Technology team during weekly staff meetings