UI/UX Designer (6405)

MetroStar•Washington, DC

18h•$119,000 - $128,000

About The Position

As a UI/UX Designer , you will support complex initiatives across their lifecycle by bringing structure, clarity, and a human-centered perspective to how problems are understood and addressed. In this role, you will work collaboratively with cross-functional teams to design and improve digital experiences, focusing on accessibility, usability, and functionality. We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

Requirements

An active Secret security Clearance.
BA/BS degree.
3+ years of relevant experience
Proven experience leading discovery and requirements gathering activities.
Proficiency in creating design artifacts using tools such as Figma, Miro, or similar.
Experience with design and prototyping tools (e.g., Figma, Miro, Sketch).
Strong verbal and written communication skills; comfortable presenting in and leading meetings.

Responsibilities

Lead discovery efforts to identify user needs, pain points, requirements, and business objectives.
Plan and facilitate stakeholder interviews, workshops, and working sessions to drive alignment and clarity.
Translate ambiguous problem spaces into clearly defined problem statements and priorities.
Communicate design intent, requirements, and constraints effectively to technical, non-technical, and leadership audiences.
Present findings, recommendations, and design concepts to stakeholders in a clear, inclusive manner.
Synthesize research and discovery findings to produce actionable artifacts (e.g. affinity diagrams, service design diagrams, and customer journey maps).
Develop wireframes to explore solutions and gather early feedback.
Advocate for user-centered design practices and contribute to the team’s growth in discovery and design methodologies.
Demonstrate curiosity and a growth mindset by continuously learning new tools, methods, and domain knowledge to improve discovery and design outcomes.