UI/UX Designer | Onshore

Photon

157d • Onsite

About The Position

We are seeking a talented and passionate UI/UX Designer to join our team for a new and exciting project focused on enhancing the customer experience. This project will involve analyzing customer feedback, behavior, and business metrics to identify pain points and opportunities. The UI/UX Designer will be crucial in translating these insights into intuitive, engaging, and data-driven design solutions that will ultimately improve customer satisfaction, loyalty, and business performance.

Requirements

• Proven experience as a UI/UX Designer, with a strong portfolio showcasing a range of projects and demonstrating your design process.
• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.
• Solid understanding of user-centered design principles, information architecture, and usability best practices.
• Experience with user research methods, including interviews, surveys, and usability testing.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to work effectively in a fast-paced, iterative environment.

Nice To Haves

• Experience working on projects involving customer experience analysis and data-driven design.
• Knowledge of HTML, CSS, and front-end development frameworks.
• Experience with a/b testing and data analysis tools.
• Familiarity with the brand and customer base.
• A passion for the entertainment and hospitality industry is a plus.

Responsibilities

• Conduct user research to understand customer behaviors, needs, and motivations through methods like surveys, interviews, and usability testing.
• Collaborate with data analysts and stakeholders to interpret customer experience data and translate it into actionable design insights.
• Create user personas, journey maps, and user flows to visualize and communicate the customer experience.
• Design and prototype intuitive and user-centered interfaces for web and mobile applications, focusing on key customer touchpoints (e.g., game-play experience, food and beverage ordering, loyalty program).
• Develop wireframes, mockups, and interactive prototypes to effectively communicate design ideas.
• Translate research findings and business requirements into effective design solutions.
• Work closely with cross-functional teams, including product managers, data analysts, engineers, and marketers, to ensure a cohesive and effective product design.
• Present design concepts and rationale to stakeholders, incorporating feedback and iterating on designs.
• Participate in brainstorming sessions and workshops to generate creative solutions to complex problems.

Benefits

• Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed