UI/UX Designer

Encora • Indianapolis, IN

8d • Remote

About The Position

We are an enterprise-focused team that seeks to empower the employees who deliver our customers peace of mind every day. Our passion is for placing the employee at the center of everything we do by designing innovative and usable employee-facing technologies. We are transforming a 40,000+ person global enterprise experience by listening to, identifying, and understanding opportunities that are most important to our employees so that their careers, work-life balance, and customers can flourish. About the role: As a member of our enterprise experience team, you will collaborate closely with agile scrum teams to drive innovation and elevate our product offerings to best-in-class experiences. In this role, you will understand business objectives and technology capabilities to ensure design solutions meet user needs. You will be a thought leader, inspiring others with product design insights to improve employee satisfaction and productivity. You are excited to explore the opportunities that AI technology presents for making experiences better for employees. You will also have the ability to win hearts and minds around user-centered design and the criticality of usability. This role can be fully remote, in a Liberty Mutual office, or hybrid. You could be a great fit for this role if you are: A Visual Craftsman: You will create conceptual sketches to communicate design ideas as well as detailed design specifications for the finished product. You will ensure brand standards are appropriately integrated into all final designs to deliver a consistent experience. An Experience Innovator: You will work throughout all phases of the design process such as conceptual design, storyboards, persona/scenario development, user task/interaction flow diagrams, information hierarchy, wireframes and prototypes. A User Advocate: Under general direction, you will plan and conduct user research activities (for example: usability testing, online surveys, and user interviews) and translate findings into actionable customer insights that inform product development and optimization. A Natural Collaborator: You will work with multiple functions, including product owners and engineers throughout the product lifecycle, seeking frequent feedback and integrating multiple considerations into your work.

Requirements

• Bachelor’s degree or equivalent experience and 7+ years of experience in a related field.
• Experience using Agile methodologies in an enterprise environment.
• Demonstrated expertise in UX design and user research.
• Familiarity with prototyping, front-end development, and/or content design.
• Exceptional written and oral communication skills.
• Proven ability to present projects and status reports to senior management.
• Strong organization and analytic thinking skills, with the ability to translate moderately complex content into user scenarios, flows, and diagrams.
• Proven track record of collaborating effectively with cross-functional teams.
• An understanding of the pillars of design systems, including principles, components, and patterns as both a design system consumer and design system contributor.
• Ability to make smart, strategic, and user-centered design decisions, while also being open to iterating continuously as needs, trends, and requirements change.
• Portfolio with case studies of relevant UX/UI projects.

Responsibilities

• Create conceptual sketches to communicate design ideas as well as detailed design specifications for the finished product.
• Ensure brand standards are appropriately integrated into all final designs to deliver a consistent experience.
• Work throughout all phases of the design process such as conceptual design, storyboards, persona/scenario development, user task/interaction flow diagrams, information hierarchy, wireframes and prototypes.
• Plan and conduct user research activities (for example: usability testing, online surveys, and user interviews) and translate findings into actionable customer insights that inform product development and optimization.
• Work with multiple functions, including product owners and engineers throughout the product lifecycle, seeking frequent feedback and integrating multiple considerations into your work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees