UI/UX Designer

Radwell International • Downers Grove, IL

77d • $85,000 - $110,000

About The Position

Radwell's website sets the bar for how customers perceive us. As UX Lead you will own the end-to-end experience strategy, design system, and research program for every Radwell site. Your mission: create friction-free, conversion-optimizing interfaces that turn first-time visitors into lifelong customers while supporting double-digit revenue growth. Expect to move fast, test constantly, and develop a team that punches above its weight.

Requirements

• 5+ years designing eCommerce, SaaS, or industrial B2B experiences.
• Portfolio of shipped work that demonstrably moved business metrics.
• Expert with Figma, prototyping tools, and modern design-system principles.
• Fluency in A/B frameworks and analytics suites; data-driven to a fault.
• Working knowledge of HTML/CSS and Agile/Scrum rituals.
• Exceptional written and verbal communication.
• Bachelor's in HCI, Design, Psychology, or equivalent practical experience.
• Bias for action, high curiosity, and comfort working with ambiguity.

Responsibilities

• Craft a multi-quarter UX vision aligned to revenue, NPS, and SEO/CRO KPIs.
• Maintain and prioritize a UX backlog across multiple workstreams and geos.
• Plan and run qualitative/quantitative studies (interviews, usability tests, CSAT, GA4 deep-dives, heatmaps).
• Translate findings into hypotheses, prototypes, and measurable experiments.
• Own IA, interaction, visual, motion, microcopy, and accessibility across desktop & mobile.
• Build, document, and govern a Figma-based design system.
• Author UX guidelines, content style guides, and component governance.
• Champion design thinking and customer empathy across Radwell.

Benefits

• Salary range: $85-110K + 5% bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Repair and Maintenance
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees