UI Fraud Investigator

City of Bloomington, Indiana•Fort Wayne, IN

17d

About The Position

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Indiana Department of Workforce Development (DWD) : Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting edge technologies will be utilized to help assess Indiana’s employment future. If managed properly, Indiana’s workforce will be second to none and completely prepared for the next phase of the state and country’s economic growth. Salary Statement : The salary for this position traditionally starts at $47,320.00 but may be commensurate with education or work experience. A Day in the Life: The essential functions of this role are as follows: Detect, investigate, and document cases of improperly or fraudulently claimed unemployment benefits. Explain complex federal and state laws, procedures and various unemployment programs to claimants, employers and other local, state and federal agencies in easily understood terms. Collect and weigh information and evidence collected to make a fraud determination and collection. Recognize eligibility issues and apply proper state and federal statutes, administrative rules, case law, policies and written guidelines to make fraud determinations. Prepare accurate investigative reports. Accurately enter and apply penalties into a computer system to ensure proper determinations are sent. Conduct investigative interviews with individuals being investigated. This may require travel to the local offices, locations more convenient to the claimant or county jails. Act as an expert witness in administrative law hearings, U.S. Federal Bankruptcy hearings or in criminal court prosecutions. Essential functions of this position require travel on most workdays to inspect, audit, examine, survey, or investigate clients, customers, or other regulated entities and write reports at those sites or employee’s home. Employee reports to the agency’s office for occasional meetings or events. Number and timing of work hours may vary daily or weekly to accommodate operational needs and staffing concerns at the client’s or customer’s worksite, minimize expenditures for repeated visits to complete the work, and allocate resources to complete assigned work effectively. The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Requirements

Must have a High School Diploma or a High School Equivalent (HSE).
Successfully complete the Fraud Investigator training program.
Be willing to travel with reasonable accommodation.
The ability to be organized and have attention to detail.
The ability to compute complicated payroll procedures and basic mathematical functions.
The ability to partner with local, State and Federal law enforcement agencies and prosecutors.
The ability to work well under pressure and able to always maintain a professional disposition.
A broad knowledge of the UI system, laws, and policies necessary to discover and investigate potentially fraudulent activity.
Knowledge of how to conduct interviews that display good communication skills under unfavorable and adverse conditions.
Able to perform essential functions with or without reasonable accommodation.

Responsibilities

Detect, investigate, and document cases of improperly or fraudulently claimed unemployment benefits.
Explain complex federal and state laws, procedures and various unemployment programs to claimants, employers and other local, state and federal agencies in easily understood terms.
Collect and weigh information and evidence collected to make a fraud determination and collection.
Recognize eligibility issues and apply proper state and federal statutes, administrative rules, case law, policies and written guidelines to make fraud determinations.
Prepare accurate investigative reports.
Accurately enter and apply penalties into a computer system to ensure proper determinations are sent.
Conduct investigative interviews with individuals being investigated. This may require travel to the local offices, locations more convenient to the claimant or county jails.
Act as an expert witness in administrative law hearings, U.S. Federal Bankruptcy hearings or in criminal court prosecutions.
Essential functions of this position require travel on most workdays to inspect, audit, examine, survey, or investigate clients, customers, or other regulated entities and write reports at those sites or employee’s home.
Employee reports to the agency’s office for occasional meetings or events.
Number and timing of work hours may vary daily or weekly to accommodate operational needs and staffing concerns at the client’s or customer’s worksite, minimize expenditures for repeated visits to complete the work, and allocate resources to complete assigned work effectively.

Benefits

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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