UI Design Lead - Temporary Worker

dentsu

99d • $32 - $52

About The Position

As a Temporary UI Design Lead at Merkle, you’ll help define the North Star Customer Experience Vision for a major financial client, collaborating closely with a Group Creative Director and multidisciplinary teams. You’ll craft high-fidelity UI designs while also mapping intuitive customer journeys and service blueprints in Figma that brings the future-state advisory ecosystem to life. We’re looking for a proactive, detail-oriented designer with strong UI instincts who thrives at the intersection of strategic creativity and flawless execution. You should be as comfortable designing elegant interfaces as you are visualizing complex service journeys for clients.

Requirements

• 5+ years of experience in digital design/art direction.
• Strong foundation in visual design (layout, typography, color theory, iconography).
• Ability to interpret and extend brand guidelines.
• Proficiency in Figma and FigJam.
• Knowledge of web and app accessibility best practices (WCAG 2.2 AA).
• Strength in systems thinking, interaction design, and modular/atomic design.
• Experience designing compelling customer journey and service blueprint diagrams.
• Skilled at presenting design rationale to both creative teams and business stakeholders.
• Strong communication, proactive time management, and ability to flex between independent and collaborative work.

Responsibilities

• Partner with the Group Creative Director to shape the North Star CX Vision, balancing UI craft and service design thinking.
• Design client-facing customer journeys and service blueprint diagrams in Figma that clearly illustrate the future-state digital ecosystem.
• Translate complex business strategies into engaging, interactive UI designs that align with customer journeys and operational workflows.
• Deliver polished UI assets and journey visualizations that feed directly into a North Star microsite.
• Apply a digital-first mindset, leveraging current trends in visual, motion, and interactive design across web, app, and other touchpoints.

Benefits

• Paid holidays in accordance with dentsu policy.
• Safe and sick time.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 11-50 employees