UCCE Engineer
Sentinel Technologies•Tempe, AZ
263d
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About The Position
Sentinel is seeking an experienced UCCE Engineer to assist with a current project for one of our clients. This person will utilize their knowledge of Contact Center systems to design, install, and improve internal and external collaboration services. The ideal candidate will be responsible for designing, developing, and troubleshooting ICM scripts, working closely with stakeholders to improve contact center functionality, and ensuring a seamless customer experience. This is a 6-month contract position with the flexibility to work remotely, requiring occasional onsite visits to the Tempe office, Arizona.
