UC Chief Engineer

Verizon Communications-posted 3 months ago
Full-time • Senior
Remote • Norfolk, VA
Telecommunications
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

This role is for a UC Chief Engineer to lead the technical design, engineering, and engage in operational support for all VoIP and Unified Communications (UC) services for Navy SMIT contract. This position requires a strong technical leader who can interact directly with the Navy customer and contract partners, ensuring the delivery of high-quality, secure, and reliable communication services. You'll be responsible for the entire lifecycle of the UC environment, from design and implementation to optimization and troubleshooting, with a heavy emphasis on the rigorous Navy accreditation process.

  • Serve as the primary technical expert for VoIP and UC services, providing design, planning, and engineering oversight.
  • Lead and manage the Risk Management Framework (RMF) process for all UC solutions, including developing and maintaining all required RMF documentation.
  • Ensure all UC systems and services comply with Department of Defense (DoD) security protocols, including Security Technical Implementation Guides (STIGs) and cybersecurity directives.
  • Lead the engineering and maintenance of backend VoIP infrastructure, including platforms from Cisco and Ribbon Communications.
  • Act as the main technical interface to the Navy customer, as well as contract partners and vendors.
  • Manage the full lifecycle of UC infrastructure, including capacity planning, patching, upgrades, and system documentation.
  • Provide Tier 4 engineering support for complex VoIP and UC incidents, resolving critical issues to minimize service disruption.
  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Ability to obtain and maintain a Secret DoD Security Clearance.
  • At least 20 years of progressive experience in Networking, VoIP and UC engineering, with a strong focus on large-scale enterprise deployments within a DoD environment.
  • Proven, hands-on experience with the DoD RMF process, from categorization and control selection to system authorization and continuous monitoring.
  • Deep knowledge of Cisco Networking, VoIP and UC solutions (e.g., CUCM, Unity Connection, Cisco Expressway) and/or Ribbon Communications platforms.
  • Strong understanding of SIP, H.323, and other VoIP protocols.
  • A degree in a technical discipline.
  • Professional certifications such as CCNP Collaboration or relevant Ribbon product certifications.
  • Prior experience directly supporting the Navy's command and control or information warfare systems.
  • Experience with automation and scripting (e.g., Python, Ansible) for managing UC environments and RMF artifacts.
  • Familiarity with cloud-based UC solutions and the DoD Cloud Computing Security Requirements Guide (SRG).
  • Experience leading a small team of engineers or technical staff.
  • Medical, dental, vision insurance.
  • Short and long term disability insurance.
  • Basic life insurance, supplemental life insurance, AD&D insurance.
  • Identity theft protection.
  • Pet insurance and group home & auto insurance.
  • Matched 401(k) savings plan.
  • Stock incentive programs.
  • Up to 8 company paid holidays per year and up to 6 personal days per year.
  • Paid parental leave and adoption assistance.
  • Tuition assistance.
  • Up to 15 days of vacation per year, which grows with additional service.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service