UAV Tech - L3

SMS INFOCOMM CORPORATION•Lewisville, TX

1d•Onsite

About The Position

The UAV Technician II serves as a key member of the manufacturing and testing team, building on the assembly and lower level technical skills with advanced troubleshooting, system expertise, and leadership responsibilities. This position is the first line of escalation for diagnosing and resolving complex technical issues with both UAV products and testing systems. The UAV Technician II acts as a critical liaison between assembly/technician teams and engineering, providing detailed feedback, technical expertise, and recommendations to ensure streamlined operations, product quality, and ongoing process improvements. The ideal candidate will possess a deep understanding of the UAV systems and processes, including avionics, mechanical components, software, and testing tools, while demonstrating problem-solving proficiency, excellent communication skills, and leadership qualities to assist and mentor other team members.

Requirements

Basic to intermediate computer skills are necessary.
High school diploma or equivalent required.
Essential Skills: Possess superior time management, organizational, and communication skills.
Must have good interpersonal skills with the ability to interface cooperatively with departmental team members and clients.
Needs strong safety and work ethic and be able to recognize the importance of properly handling hazardous materials, chemicals, toots, etc.
Show strong attention to detail and ability to follow technical assembly instructions.
Needs the ability to think in 3D.
Must have strong concentration skills.
Needs the ability to remain calm under pressure.

Nice To Haves

Prefer knowledge of drone technology.

Responsibilities

Assembly and Integration Operations: Perform and oversee advanced hands-on assembly of UAV systems, including avionics, airframes, propulsion and communications systems, sensors, and payloads, following detailed SOPs and technical documentation.
Execute and ensure completion of advanced integration tasks, including firmware installation and system configuration/setup.
Assist and mentor junior team members in all aspects of UAV assembly and integration.
Troubleshooting, Testing, and Quality Assurance: Lead the troubleshooting of escalated technical issues with UAV sub-assemblies, flight control systems, and fully assembled aircraft.
Diagnose and resolve complex problems across electrical, mechanical, and software systems using tools such as multimeters, oscilloscopes, diagnostic software, and testing rigs.
Oversee functional testing of UAVs, sub-assemblies, and test systems to verify performance, reliability, and compliance with specifications.
Perform calibration, validate system performance, and document outcomes during debugging and testing phases.
Escalation Point for Complex Issues: Serve as the first escalation point for assembly or testing issues that require greater technical depth or a multidisciplinary approach.
Analyze, document, and clearly communicate detailed failure modes, observations, and potential solutions to engineers for product refinement or issue resolution.
Assist engineers with root cause analysis, system audits, and test plan execution when diagnosing recurring or systemic issues.
Communication and Liaison Role Act as the direct go-between for assembly/technician teams and engineering, ensuring a seamless flow of technical information and feedback.
Document and communicate findings from testing and troubleshooting to assist engineering teams with product design updates, system enhancements, or technical documentation improvements.
Provide feedback to production and engineering teams to improve assembly processes, SOPs, and test systems, balancing quality with production efficiency..
Mentorship and Leadership Assist in the training and mentoring of UAV Assemblers and Technician I team members, helping them develop greater technical knowledge and troubleshooting skills.
Verify and approve work completed by junior team members, ensuring quality and adherence to SOPs and company standards.
Foster a collaborative team environment by proactively addressing questions, sharing knowledge, and supporting team growth.
Continuous Improvement and Safety Compliance Identify and implement opportunities for improving production, testing, and troubleshooting workflows to enhance efficiency, quality, and safety.
Ensure all work performed complies with the company’s safety, quality standards, and regulatory requirements.
Assist in the upkeep of testing systems and equipment, ensuring functionality, calibration, and reliability.