UAPG Facilities Administrative Support Specialist

University of Arkansas System • Fayetteville, NC

3d

About The Position

The UAPG Facilities Administrative Support Specialist helps ensure the smooth and efficient operation of UPAG facilities, including HiDEC, NCREPT, MUSiC, and MSCAD, thus strengthening UAPG’s reputation for excellence in research, innovation, and collaboration. Reporting directly to the UAPG Chief of Operations, this position supports a wide range of administrative, financial, and compliance activities that keep facilities running seamlessly. The Specialist manages customer onboarding, billing, and scheduling; maintains shared databases and documentation; and assists with safety, security, and reporting requirements. Regular, reliable, and non-disruptive attendance is an essential job function, as is the ability to maintain professional, collegial working relationships in a collaborative research environment.

Requirements

• Associate’s degree in business administration, management, or a related field from an accredited institution of higher education
• At least two years of administrative support experience
• Experience supporting financial or billing systems, specifically invoicing and receivables
• Applicable equivalencies may be considered on the above qualifications.

Nice To Haves

• University of Arkansas Workday system experience
• Experience implementing and/or maintaining a CRM system
• Experience using Microsoft Office suite, and data collection and analysis
• Experience relating to financial understanding of research programs
• At least two years of administrative support experience in research, academic, and/or technical environment
• Experience with data confidentiality requirements, with an ability to handle sensitive information appropriately.
• Knowledge/familiarity with university sponsored programs
• Knowledge/experience with data collection and analysis
• Strong interpersonal and customer service skills for engaging with internal researchers, external users, and industry partners
• Ability to draft professional correspondence and reports
• Ability to manage multiple tasks and priorities simultaneously with minimal supervision
• Knowledge of data confidentiality requirements, with an ability to handle sensitive information appropriately

Responsibilities

• Manages customer onboarding, billing, and scheduling
• Maintains shared databases and documentation
• Assists with safety, security, and reporting requirements
• Maintain professional, collegial working relationships in a collaborative research environment

Benefits

• university contributions to health, dental, life and disability insurance
• tuition waivers for employees and their families
• 12 official holidays
• immediate leave accrual
• a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees