UAPG Facilities Administrative Support Specialist
About The Position
The UAPG Facilities Administrative Support Specialist helps ensure the smooth and efficient operation of UPAG facilities, including HiDEC, NCREPT, MUSiC, and MSCAD, thus strengthening UAPG’s reputation for excellence in research, innovation, and collaboration. Reporting directly to the UAPG Chief of Operations, this position supports a wide range of administrative, financial, and compliance activities that keep facilities running seamlessly. The Specialist manages customer onboarding, billing, and scheduling; maintains shared databases and documentation; and assists with safety, security, and reporting requirements. Regular, reliable, and non-disruptive attendance is an essential job function, as is the ability to maintain professional, collegial working relationships in a collaborative research environment.
Requirements
- Associate’s degree in business administration, management, or a related field from an accredited institution of higher education
- At least two years of administrative support experience, preferably in research, academic, and/or technical environment
- Experience supporting financial or billing systems, with basic knowledge of invoicing and receivables
- Customer service experience
- Experience with drafting professional correspondence and report
- Experience managing multiple tasks and priorities simultaneously with minimal supervision
Nice To Haves
- Proficiency using the University of Arkansas Workday system
- Proficiency with implementing and/or maintaining a CRM system
- Proficiency with Microsoft Office suite, and data collection and analysis
- Experience relating to financial understanding of research programs
- Knowledge/familiarity of the University of Arkansas Workday system
- Knowledge/familiarity with university sponsored programs
- Knowledge/experience with data collection and analysis
- Strong interpersonal and customer service skills for engaging with internal researchers, external users, and industry partners
- Understanding data confidentiality requirements, with an ability to handle sensitive information appropriately
Responsibilities
- Manages customer onboarding, billing, and scheduling
- Maintains shared databases and documentation
- Assists with safety, security, and reporting requirements
- Maintain professional, collegial working relationships in a collaborative research environment
Benefits
- university contributions to health, dental, life and disability insurance
- tuition waivers for employees and their families
- 12 official holidays
- immediate leave accrual
- a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
