U.S. Air Force Customer Business Manager-REMOTE

Honeywell Aerospace

18d•Remote

About The Position

Honeywell is a global leader in technology and manufacturing, committed to delivering innovative solutions for our customers. We are currently seeking a dynamic and experienced Principal Account Manager to lead a strategic business portfolio and customer engagements within the defense sector, specifically supporting U.S. Air Force (USAF) and OEM customers. This USAF Principal Account Manager supports the Honeywell USAF Customer Business Team with all aspects of the day-to-day execution for a customer account portfolio and associated contracts or programs. As the primary customer advocate within Honeywell, the Principal Account Manager will identify and align customer needs with Honeywell’s products and capabilities, driving business growth and operational excellence. This role has responsibility for achieving aggressive annual sales, profit, and growth goals by selling Honeywell products, services, and capabilities. You will be responsible for managing a distinct set of strategic customers and coordinating with Honeywell production, supply chain, and engineering teams to drive execution. Additionally, you will be responsible for responding to customer solicitations with proposals, establishing long-term customer agreements, setting short- and long-term growth strategies, and identifying new potential customers. Working with a large number of customers, you will develop product roadmaps and service enhancements to improve customer satisfaction, margin, and sales performance. You will own and direct the operational aspects of your USAF Customer Business Team’s relationships, coordinating with all functions of the Honeywell value chain to achieve success for our customers. You will analyze schedules, status reports, coordinate efforts to meet productivity, quality, and customers’ satisfaction goals and objectives while setting the strategies across the business for multiple products. This role is ideal for applicants with a deep understanding of USAF and Defense Acquisition programs and processes as well as industry business and production processes. The Principal Account Manager will report directly to the Honeywell Senior Director, USAF and DLA Aviation Business.

Requirements

Deep understanding of USAF and Defense Acquisition programs and processes
Understanding of industry business and production processes

Responsibilities

Identify and align customer needs with Honeywell’s products and capabilities
Drive business growth and operational excellence
Achieve aggressive annual sales, profit, and growth goals by selling Honeywell products, services, and capabilities
Manage a distinct set of strategic customers
Coordinate with Honeywell production, supply chain, and engineering teams to drive execution
Respond to customer solicitations with proposals
Establish long-term customer agreements
Set short- and long-term growth strategies
Identify new potential customers
Develop product roadmaps and service enhancements to improve customer satisfaction, margin, and sales performance
Analyze schedules, status reports, coordinate efforts to meet productivity, quality, and customers’ satisfaction goals and objectives
Set the strategies across the business for multiple products