U-Box Customer Care Representative (CDL)
About The Position
U-Haul is seeking friendly, energetic, and motivated individuals for a dual-role position combining the responsibilities of U-Box Customer Care Representative (CCR – Local Delivery Driver) and U-Box Warehouse Worker . This role supports both our delivery operations and warehouse facility and comes with two distinct pay rates depending on the duties being performed. Employees will clock in under each job code separately , and will be paid according to the corresponding pay rate for that classification. Why U-Haul? U-Haul offers a supportive culture and excellent benefits, including: Career stability & advancement opportunities Mindset App Reimbursement Gym Reimbursement Program Health & Prescription plans (if eligible) Paid holidays, vacation, and sick time (if eligible) Life insurance MetLaw Legal Program MetLife auto & home insurance Discounts on Apple products, Dell computers, hotels, cell plans & more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for children Dental & Vision plans Business travel insurance You Matter Employee Assistance Program LifeLock Identity Theft Protection Critical Illness/Group Accident coverage Dave Ramsey SmartDollar Program
Requirements
- Clean motor-vehicle record
- High school diploma or equivalent
- DOT certification
- CDL A (Commercial Driver’s License)
- Ability to meet physical demands (lifting 50 lbs, indoor/outdoor work)
- High school diploma or equivalent
- Valid driver’s license with good record
- Ability to work weekends
- Must follow all local, state, and federal driving regulations
- Ability to meet physical demands (lifting 50 lbs, indoor/outdoor work)
Responsibilities
- Operate a flatbed truck (training provided)
- Operate an 8,000-lb propane forklift or truck-mounted forklift
- Load and unload storage containers for delivery
- Transport containers to and from customer homes and businesses (local only)
- Provide friendly, courteous customer service
- Participate in ongoing training via U-Haul University
- Operate an 8,000-lb propane or truck-mounted forklift (training provided)
- Load/unload storage containers onto truck beds at the facility
- Perform customer-ready inspections on U-Box containers
- Assist customers, including sales of support items
- Use online dispatch and rental systems
- Maintain a clean, dry, secure warehouse
- Complete documentation for container pickup/delivery
- Participate in ongoing education via U-Haul University
Benefits
- Career stability & advancement opportunities
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health & Prescription plans (if eligible)
- Paid holidays, vacation, and sick time (if eligible)
- Life insurance
- MetLaw Legal Program
- MetLife auto & home insurance
- Discounts on Apple products, Dell computers, hotels, cell plans & more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for children
- Dental & Vision plans
- Business travel insurance
- You Matter Employee Assistance Program
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident coverage
- Dave Ramsey SmartDollar Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
