Twin View Host

Evermore Orlando Resort•Lake Buena Vista, FL

6d•Onsite

About The Position

Shape the Next Generation of Vacations! Welcome to Evermore Orlando Resort—the resort that’s redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort. Evermore is Orlando’s ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando’s first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we’ve crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball. If you’re excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!

Requirements

Previous serving experience in a fine dining or upscale restaurant is required.
Excellent customer service and communication skills.
Ability to work in a fast-paced, high-pressure environment.
Attention to detail and commitment to maintaining the highest standards of cleanliness and hygiene.
Familiarity with POS (Point of Sale) systems and basic math skills for handling payments.
Food, alcohol, and safety certifications under FL requirements.
Strong written and verbal communication skills.
Proven organizational and time management skills.
Excellent communication and interpersonal skills; ability to interact with a wide range of people.
Ability to multi-task in a fast-paced environment.
Inspired always to lead Evermore brand and Team Member values.
Capable of performing the role in a busy work environment.
Proficient in reading safety procedures and operating guidelines.
Able to safely lift, pull and push up to 25 pounds.
Able to stand, walk, stoop, kneel, bend, and reach.
Subject to environmental conditions, work activities can occur inside and outside.

Responsibilities

Create a welcoming and attentive atmosphere, engaging with guests, and addressing their needs. Anticipate when guests require additional service.
Greet and interact with guests in a friendly, attentive, and professional manner.
Provide recommendations on beverage selections and answer any questions about the menu.
Handle guest complaints or concerns gracefully, seeking solutions to ensure a positive dining experience.
Escort guess to their assigned tables and preset menus.
Communicate with other staff members to accommodate guest preference.
Efficiently manage table turnover to maximize restaurant seating.
Answer phone calls and respond to reservation inquiries. Record reservations in OpenTable ensuring reservations are properly spaced and managed to accommodate the restaurant capacity.
Menus can be extensive and may change frequently. Hosts must be well-versed in the menu offerings, including ingredients, preparation methods and any specials.
Ensure compliance with state, federal, and local regulations for all F&B outlets.
Coordinate with the kitchen and service staff to ensure smooth service.
Collaborate with other staff to maintain a well-organized and efficient operation.
Assist in training new staff, if required.
Always maintain a clean and organized work area, including stocking and replenishing supplies.
Perform other duties as assigned.

Benefits

FREE Life Insurance
FREE Short-Term Disability
FREE Long-Term Disability
affordable health benefits, including Medical, Dental, and Vision coverage for your dependents
401K with employer match
a robust paid time off policy
parental and grandparent leave
family and pet bereavement leave

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