TWC Advocate

BCFS Health and Human Services•McAllen, TX

About The Position

It's a great feeling to work for a company that does so much good for others around the world! The TWC Advocate is responsible for using sound professional judgement and best practices to ensure quality case management services necessary to assist youth who are transitioning out of foster care in achieving their goals.

Requirements

Required – High school diploma or equivalent.
With a high school diploma or equivalent, must have at least 4 years of related experience working with young adults and/or youth advocacy.
Maintain certificates required for the position including but not limited to First Aid and CPR.
Valid Texas Driver’s license with a clear driving record and reliable transportation.
Pass a pre-employment drug screen and random drug screens.
Provide proof or work eligibility status upon request.
Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).
Bilingual (Spanish required when applicable) English (United States)

Nice To Haves

Preferred – Bachelor’s degree in Health and Human Services, Education, Social Work or Criminal Justice.
Bachelor’s degree in Health and Human Services, Education, Social Work or Criminal Justice. At least 2 years professional work experience.

Responsibilities

Complete initial intake assessments on all new clients.
Assess client needs and coordinate services through local resources.
Assist clients to learn and prepare for their work environment and monitor and supervise their performance during employment.
Research, identify and solicit commitments from possible sources of employment through community networking.
Monitor and analyze contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, corporate policies and business unit procedures.
Receive approval for all purchases from Director/ Program Director.
Turn in receipts, expense reports, sign in sheets, and other required documentation for budget and billing in a timely manner.
Develop training partnerships between local businesses and local training providers (e.g. community-based organizations or local community colleges) to train client to be productive employees of the partnering businesses
Attend all client staffing’s, department, agency meetings, as required.
Youth crisis management.
Assist young people in setting and achieving their leadership goals for themselves, family, program, and their community.
Make referrals to outside agencies, as necessary, and provide follow-up.
Must be able to develop and maintain rapport with community partners, including the local workforce, youth and families.
Coordinate the use of leadership curriculum with teachers and other staff members and assist with classroom teaching of leadership skills.
Perform post-placement and follow up activities such as job coaching, assisting with job retention, and addressing other opportunities to pursue success.
Conduct job site visits and home visits to ensure client gets to the job on time.
Assist clients in identifying strengths and weaknesses to maximize job performance, perform task analysis, break down tasks and teaching ways to perform tasks.
Seek and establish rapport with local businesses that results in training or hiring of foster youth to assist them in becoming self-sufficient, increasing self-esteem, and promoting sustainability and success.
Attend conferences and serve on youth councils or task groups.
Perform other duties as assigned per grant requirements.
Submit Monthly reports to Director/Program Director for review.
Update required documentation in Salesforce within 48 hours.
Document all required data into computer database of prospective employers to demonstrate progress and successes to meet all contract requirements and guidelines.
Demonstrate the ability to: a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b. Communicate effectively in writing and verbally in English (Spanish when applicable) c. Work in a fast-paced environment. d. Maintain computer literacy required to meet the responsibilities of the position. e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. f. Travel as needed.
Other job duties as assigned per grant requirements.