Tutoring Services Coordinator

Texas A&M University-posted about 1 year ago
Full-time • Entry Level
San Antonio, TX
5,001-10,000 employees
Educational Services
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The Tutoring Services Coordinator at Texas A&M University-San Antonio is responsible for supporting the academic progress of students by managing the Tutoring Center. This role involves coordinating tutoring services, supervising staff, and maintaining tracking systems for tutoring sessions, all aimed at enhancing student success.

  • Coordinates academic tutoring services for a wide variety of individuals and groups.
  • Manages recruitment, screening, and hiring of student and professional staff for specified subject areas.
  • Supervises, evaluates, and monitors day-to-day activities of the Tutoring Center.
  • Assists the Assistant Director of the Academic Learning Center by creating, establishing and maintaining tracking and reporting systems to monitor tutoring and supplemental instruction (SI) sessions.
  • Coordinates logistics for tutoring, supplemental instruction and on-campus programming.
  • Provides data and progress/status reporting as necessary for tutoring sessions to the Assistant Director of the Academic Learning Center.
  • Assists the Assistant Director in creating reports to reflect student session numbers; assists in the creation and maintenance of internal controls to protect student confidentiality and program reporting.
  • Guides, directs, answers questions, and resolves problems of students seeking assistance from the Tutoring Center.
  • Coordinates training for tutors and supplemental instruction leaders with the support of the Administrative Associate and Assistant Director of the Academic Learning Center.
  • Bachelor's degree in applicable field.
  • Two (2) years of related experience in tutoring or program administration.
  • Knowledge of word processing, spreadsheet, and database applications.
  • Knowledge of appointment scheduling systems.
  • Ability to work with sensitive information and maintain confidentiality.
  • Ability to multitask and work cooperatively with others.
  • Verbal and written communication skills.
  • Provide excellent customer service.
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid holidays
  • Professional development opportunities
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