Tutorial Coordinator - Social and Behavioral Sciences, Tenure Track

Grand Rapids Community College • Grand Rapids, MI

32d • Onsite

About The Position

GRCC is seeking faculty who possess an interest in working with diverse student populations from a wide range of age, ethnicity, national origin and ability; engage in and develop innovative tutoring strategies; effectively assess Department outcomes; demonstrate a commitment to lifelong learning and professional development and provide service to our students, the college, and our community at large. The Social and Behavioral Sciences Tutorial Coordinator is responsible for managing the daily operations of the tutoring center, fostering a safe and supportive learning environment for students seeking academic support in Social and Behavioral Sciences disciplines. This role emphasizes the development and delivery of training and tutoring strategies that enhance students' conceptual understanding and promote independent, self-directed learning. The Tutorial Coordinator is responsible for the successful completion of work within the department of Instructional Support and Institutional Planning. In addition to the major position responsibilities, it is expected that faculty demonstrate outstanding communication skills, collaborate effectively, use personal initiative to overcome obstacles and work efficiently to meet deadlines. In an environment where innovation is valued, each faculty member will take responsibility to perform their work in a manner consistent with both the letter and the spirit of GRCC values.

Requirements

• Master's Degree is required with preference in the Social Sciences, Psychology, or a closely related field.
• Two years' experience teaching/tutoring students in Social Sciences or Psychology is required.
• Ability to communicate professionally and effectively, both verbally and in writing, to assist students, faculty, and staff
• Ability to build and maintain positive working relationships with faculty, staff, and students and motivate employees
• Able to utilize the various technology resources required for the job (including but not limited to G-Suite, EAB Navigate, ImageNow, PeopleSoft, and all Microsoft Office products).
• Ability to provide excellent customer service in a demanding work environment
• Ability to lift (up to 20 lbs), bend, twist, ambulate around campus and sit for long periods and may travel to off campus sites.
• Ability to communicate effectively, both verbally and in writing, to assist students and staff in a professional manner.
• Project a professional image including punctuality and good attendance record.
• Demonstrated content knowledge of courses/department curriculum to be supported.
• Demonstrated ability to work with students from diverse educational and demographic backgrounds.
• Ability to effectively participate in a collaborative decision making process.
• Ability to manage labs with minimal supervision.
• Possession of leadership qualities.
• Ability to adapt to a demanding work environment and flexible work schedule.
• Demonstrated professionalism and possession of character qualities including: organization, promptness, courtesy, confidentiality and dependability.
• Ability to learn and maintain up-to-date skills in computer technology including: electronic student information systems (PeopleSoft), Microsoft Office, and other programs that may be used by the College to support and/or track student success.
• Demonstrated initiative and problem-solving abilities. Ability to perform routine and unexpected duties with minimum supervision.
• Proven ability to provide excellent customer service to students and staff in a demanding work environment.
• High energy level with enthusiasm and interest in helping and supporting students, staff, and the general public.
• Ability to work under pressure while possessing mature judgment and flexibility in regards to interruptions.
• Must use good judgment in handling sensitive or difficult situations in a pleasant and professional manner.
• Understanding and working knowledge of Section 504 of the Rehabilitation Act and the Americans with Disabilities Act (ADA) of 1990, required.Ability to effectively participate in a collaborative decision making process.

Responsibilities

• Supervise and coordinate all tutoring in the Social and Behavioral Sciences Tutoring and Learning Center.
• Recruit, select, hire, train, schedule, supervise, evaluate and serve as mentor to professional staff and student tutors/assistants.
• Tutor students individually and in groups in Social and Behavioral Sciences and related disciplines.
• Participate in the development and delivery of tutor training for all GRCC tutors and develop and deliver subject-specific training for Center tutors.
• Develop tutoring strategies to meet the needs of a diverse learning population.
• Ability to work effectively with and relate to a diverse community college student population.
• Stay current with Departmental curricula in Social and Behavioral Sciences as well as best practices and research in learning theory and practice.
• Maintain a positive, warm and welcoming learning environment.
• Promote and develop students' academic success by encouraging independent, self-actualized learning.
• Establish and enforce center policies for specified tutorial center and computer areas.
• Maintain a close working relationship with other tutorial coordinators to ensure consistency of campus wide tutorial services.
• Develop and maintain a close working relationship with Social and Behavioral Sciences faculty and staff regarding course materials, procedures and content.
• Coordinate, manage and ensure the security of all center resources including center computers.
• Prepare special review materials in both written and electronic formats.
• Work cooperatively and maintain rapport with students, staff, faculty and administration.
• Disseminate information and give presentations about the center to students, faculty and staff.
• Collect and examine lab usage data to determine tutorial needs for Social and Behavioral Sciences.
• Participate in Academic Support & Tutoring Services data analysis and review.
• Communicate with instructors and staff regarding individual needs of students.
• Maintain and update the center website in coordination with other tutorial center coordinators.
• Work collaboratively with the Academic Support & Tutoring Services team to ensure continuous improvement of service and support college-wide student success initiatives.
• Support the initiatives of Instructional Support & Institutional Planning.
• Attend Academic Support staff meetings as well as department meetings of supported areas as requested by supervisor, Monday through Friday 8:00 a.m. to 5:00 p.m.
• Perform other duties and responsibilities assigned by the supervisor.

Benefits

• Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
• Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership.
• Continuous Learning: Career development and educational opportunities.
• Retirement Plans: Secure your future with our retirement options, including the state retirement plan or a 401A with a 12% employer contribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Number of Employees: 1,001-5,000 employees