Turnkey Store Manager

Helzberg Diamonds Headquarters • Hanover, MD

74d

About The Position

Turnkey Store Managers are partnered to work with one of our seasoned Store Managers to learn Helzberg's methods for managing daily operations to achieve sales goals and profit objectives. In addition, Turnkey Store Managers spend time learning Helzberg systems for providing overall direction, coordination, and evaluation of the store. After an appropriate time and based on openings the Turnkey is assigned to a permanent location as a Store Manager.

Requirements

• Jewelry Store Management experience
• Strong personal selling skills
• Ability to solve customer service issues quickly
• Experience in recruiting, interviewing, and hiring
• Experience in providing ongoing training to sales teams
• Ability to create and implement sales strategies
• Ability to maintain a professional work environment

Nice To Haves

• Superior communication and interpersonal skills
• Flexibility to manage a variety of personalities
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to work a flexible schedule including evenings, weekends, and holidays

Responsibilities

• Previous experience in Jewelry Store Management
• Achieving store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates
• Ensuring all associates are knowledgeable of company policies and are proficient in solving customer service issues quickly
• Consistently recruiting, interviewing and hiring top talent
• Providing ongoing training to sales team
• Facilitating regular one-on-one coaching discussions to provide continual feedback to improve performance
• Creating and implementing strategies to achieve sales and profit objectives
• Maintaining a professional work environment and addressing associate relations issues appropriately

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees