Turndown Attendant

BHCCharleston, SC
1d

About The Position

The primary role of a Turndown Attendant at The Charleston Place is to prepare guest rooms for the evening by performing turndown services and ensuring the rooms are clean, welcoming, and ready for relaxation.

Requirements

  • Understanding of the luxury & quality environment.
  • Ability to function well in a high-paced environment
  • Must be able to lift equipment, supplies, etc. of at least 30 pounds.
  • Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
  • The role may require extended periods of time on your feet, especially during peak hotel hours or events.
  • Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.
  • Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.

Responsibilities

  • Tidying the room and bathroom
  • Closing drapes
  • Turning down bed linens and placing amenities such as water
  • Replacing used towels and refreshing bathroom supplies
  • Check for and report any maintenance or cleanliness issues in the room
  • Respond promptly to guest requests or inquiries with professionalism and courtesy
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