Turndown Attendant (Part-Time) - Waldorf Astoria Monarch Beach Resort and Club

Hilton Worldwide•Dana Point, CA

48d•$21 - $21•Onsite

About The Position

The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Turndown Attendant to join the Housekeeping Team! Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle. The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD. Classification: Part-Time Shift: PM (5:00pm - 10:00pm) including weekends and holidays Pay Range: The hourly rate is $21.00 per hour and is based on applicable and specialized experience and location. Want to learn more? Hotel Website, Facebook, Instagram What will I be doing? As a Turndown Attendant, you would be responsible for cleaning and stocking guest rooms and providing turndown service in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Requirements

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
Quality
Productivity
Dependability
Customer Focus
Adaptability

Responsibilities

Provide turndown service to include, but not limited to, partially removing and storing bedcover, fulfilling specified guest preferences (i.e. filling ice bucket, etc.) and replenishing amenities, linens and supplies
Clean and stock guest rooms as assigned, including, but not limited to, cleaning bathtub, toilet, sink, walls, mirrors, tiles, counters and floor surfaces
Change bed linens
Dust furniture, pictures, drawers, window ledges and shelves
Replenish amenities, linens and supplies in guest room
Vacuum and empty trash
Conduct visual room inspection upon completion
Dispose of trash and recyclables in accordance with the hotel's green guidelines
Perform Room Attendant and other Housekeeping services, as requested
Respond to special guest requests in a timely, friendly and efficient manner

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs