Trust Operations - Pierre, Mitchell, or Rapid City BankWest Locations

BankWest • Pierre, SD

50d

About The Position

To provide and oversee all back office operational functions of the BankWest Trust Department.

Requirements

• A Bachelor's Degree in a related field.
• Applicable experience and/or related certifications may be considered in lieu of degree.
• Knowledge of the operation and function of Trust services.
• Knowledge of BankWest products and services.
• Ability to work dependently and/or independently, under pressure, meet deadlines, and adjust work schedules as needed to complete job responsibilities.
• Ability to organize and handle multiple responsibilities while delivering quality external and/or internal Customer Service.
• Strong interpersonal skills to ensure effective communication with external and/or internal customers.
• Knowledge or ability to learn regulatory requirements pertinent to performance of specified duties in job description.
• Ability to skillfully use a variety of application software, learn computer programs, and comprehend the program output.
• Adhere to Federal Privacy Standards in addition to following BankWest requirements for electronic communication and Social Engineering standards.
• BankWest is a "Sales Organization" and all employees are expected to participate directly or indirectly with increasing BankWest's presence in their markets as appropriate.

Responsibilities

• Assist Trust Administrators and Officers in responding to inquiries regarding customer accounts and transactions as requested.
• Provide operational support to the trust department to ensure the best possible service to customers (both internal and external) while utilizing the most efficient methods available.
• Develop and maintain a complete and thorough understanding of the trust accounting system (Maui).
• Work as a contact point between the trust department and third party vendors (CCC, Connections, Fifth Third, etc.).
• Work as a team with departmental counterparts on planning and implementing assigned projects and products.
• Participate on various committees and project teams as deemed appropriate by management.
• Attend, actively participate in organization, job specific training offered, and Quality Service programs.
• Adhere to all applicable Policies and Procedures of BankWest organization.
• Community involvement is strongly encouraged.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 101-250 employees