Trust Operations Specialist

HighTower Advisors • Chicago, IL

293d • $70,000

About The Position

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower's capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their vision of 'well-th. rebalanced.' Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA). Hightower Trust Company is a wholly owned subsidiary of Hightower and exclusively serves Hightower's advisors and their clients. Hightower Trust Company provides fiduciary services and investment management oversight to help preserve clients' wealth, giving them peace of mind that their trusted professionals will be there to support their families for years to come.

Requirements

• Bachelor's degree or ability to demonstrate required skills and knowledge needed for this job
• 1+ years of financial services operations experience
• Proficiency in Microsoft Office applications, particularly Excel
• In-depth knowledge of trust administration, fiduciary services, asset management, and financial products
• Strong understanding of regulatory frameworks and compliance requirements related to trust operations
• Able to think critically to resolve complex, time-sensitive inquiries and data issues
• Excellent time management skills
• Strong attention to detail
• Highly motivated self-starter
• Able to work efficiently and effectively in a group setting

Nice To Haves

• CTFA or CTOP is preferred

Responsibilities

• Oversee and process money and asset movements through our banking institutions, custodians, or other third-party providers (cashiering, asset transfers, vault assets)
• Assist with the review and approval of transactions within appropriate limits and under dual control
• Process account alerts from multiple custodians including pre-bounce checks and asset transfer (TOA)
• Process maintenance and other account update requests across multiple different custodians
• Assist with internal house account and vault reconciliations
• Monitor and respond to general Trust Ops team emails
• Act as a point of contact for high-value clients, responding to inquiries, address concerns, and providing exceptional service to build and maintain strong client relationships
• Process incoming and outgoing mail
• General Billing for Trust Accounts including invoices
• Identify areas for process optimization and efficiency enhancement within trust operations

Benefits

• Coverage on the first day of employment for medical, dental, and vision insurance
• Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
• Mother's lounge onsite in the Chicago office
• Flexible PTO plan
• Hybrid model work schedule (minimum 50% in office)
• Free brand-new gym in the Chicago office
• 401k matching plan
• HSA employer contributions
• Student loan assistance
• Pet insurance
• Base salary of $70,000 plus discretionary bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree