Trust Officer

Northwest Bank • Bellevue, WA

266d

About The Position

The Trust Officer is responsible for performing a variety of duties including: account administration, growing and retaining current customer portfolios, developing new business, conducting customer interviews and presentations, preparing financial profiles, analyzing financial information and identifying potential business areas, recommending investment / trust opportunities, reviewing client accounts regularly, remaining current on tax, regulatory and financial legislation and legal issues relating to trust law, and resolving customer enquiries.

Requirements

• Bachelor's Degree in business / finance / related required
• 8 - 12 years relevant experience
• Customer service or sales experience
• General Supervisory/Manager knowledge

Nice To Haves

• Ability to identify existing and potential problems and suggest alternative courses of action
• Ability to allocate and effectively use information, personnel, time, and other resources
• Ability to make decisions and take action on tasks within the scope of given authority
• Ability to develop, evaluate, and implement alternative courses of action
• Ability to present and express ideas and information effectively
• Ability to listen and comprehend what others are saying
• Ability to motivate and provide direction in the activities of others
• Ability to understand and appropriately apply procedures, requirements, regulations, and policies
• Team player
• Excellent organizational and time management skills
• Ability to analyze financial data
• Strong client relationship management skills
• Excellent interpersonal and communication skills

Responsibilities

• Comply with Trust policies and procedures
• Analyze and Interpret legal documents to determine the best course of action to follow in the management of individual accounts
• Assist with sett personal goals and targets
• Review customer account transactions daily
• Oversee / schedule client distributions / bill payments
• Schedule client meets on periodic basis
• Review financial / investment markets daily
• Prepare / review customer documentation and agreements
• Manage personal workload/workflow
• Administer Trust relationships appropriately
• Conduct regular investment review of portfolio with Investment Officer
• Administer Guardianship accounts
• Administer Custodian accounts
• Assure appropriate management of IRA's and funds
• Assure accurate / timely settlement of Estates
• Respond to Employee Benefit inquiries appropriately
• Develop a high community profile
• Initiate and author client correspondence
• Cultivate potential referrals from existing accounts
• Analyze accurate customer needs
• Recommend investment / trust alternatives
• Perform presentations / meets with prospects
• Finalize new agreements with customers
• Coordinate and prepare information for RFP requests
• Cross sell other Bank products and services
• Recommend improvements to procedures
• Maximize technology tools available
• Assure accurate information passed to Trust Operations
• Oversee system code on individual accounts
• Self-learn / knowledge of Microsoft Office / Trust Account System
• Self-learn / knowledge of Internet & Email
• Minimize departmental non-payroll costs
• Adhere to stated Trust department fee schedules
• Minimize nonstandard fee schedules

Benefits

• Competitive compensation
• Professional development opportunities
• Regularly celebrating wins

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree