The Baird Trust-posted about 1 month ago
Full-time • Mid Level
Hybrid • Louisville, KY

In this role, you will support high-net-worth clients and senior Trust Officers at Baird Trust by managing a book of business, ensuring the highest standard of service, and facilitating collaboration across functional areas. This position offers flexibility with 4 days per week in our downtown Louisville office and 1 day remote.

  • Administer a portfolio of client accounts, providing comprehensive trust management and exceptional service.
  • Assist senior Trust Officers in managing complex accounts and addressing sophisticated client requirements.
  • Prepare materials for client meetings and support the execution of account transactions, distributions, and gifting processes.
  • Maintain meticulous records and assist clients in accessing online account resources.
  • Coordinate meetings, appointments, and travel logistics with precision.
  • Contribute to special projects, new initiatives, and continuous process improvements within the department.
  • Identify technical issues and communicate appropriately, referring clients to subject matter experts as needed.
  • High school diploma required; post-secondary degree strongly preferred.
  • A minimum of three years' experience in banking, finance, or a related securities industry preferred.
  • Proficiency in trust administration, estate settlement, and pertinent systems preferred (TrustDesk experience considered an asset).
  • Demonstrated excellence in client service, communication, organization, and problem-solving.
  • Capacity to collaborate effectively, manage confidential information, and handle large volumes of data with accuracy and efficiency.
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