Trust Assistant

INTRUST Bank•Wichita, KS

12h•Onsite

About The Position

At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day. Your career is important to you, which makes it important to us. At INTRUST you’ll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you’d like to find a place of work where you’re appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role. A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being. Job Summary: Provide administrative support to the Trust department, in particular to Advisors in all aspects of the client experience. Perform office administrative duties such as scheduling, updating records, drafting correspondence, directing phone calls, sorting mail, maintaining office equipment supplies etc. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST’s Character Qualities.

Requirements

High school diploma or required.
Practical experience of Microsoft Office products.
Must have good attention to details, be organized, meet deadlines, and prioritize tasks.
Have the ability to multi-task and follow procedures accurately.
Effective verbal and written communication skills are necessary for collaboration with internal and external customers, including outside vendors or service providers.

Nice To Haves

Bachelor’s degree preferred in area of business or related field with 1-3 years previous administrative experience.
Knowledge of financial services is a plus.
Industry designations specific to financial services is a plus.

Responsibilities

Execute day-to-day administrative support activities as directed.
Assist with scheduling, updating reports and records.
Answering multiple phone calls professionally and timely.
Opening and sorting mail and other correspondence.
Greeting internal and external customers.
Provide administrative support alongside Trust Administrators to support Advisors in all aspects of the client experience.
Work effectively with clients, Trust staff, Compliance and Legal, and Quality Assurance Group etc.
Maintain professional conduct with outside contacts such as trust/estate planning attorneys, assisted-living facilities, CPA firms, among other professionals in the community.

Benefits

Competitive pay
Generous time off
Employees receive three weeks of paid vacation plus 11 paid holidays each year.
Paid time off to volunteer in the community.
Paid employee and family sick leave.
Paid parental leave.
401(k) plan with 6% employer match and 100% immediately vested.
3% non-elective company contribution; non-elective contribution vested after 3 years of service.
Career growth and development resources
Tuition reimbursement for full-time and part-time employees enrolled in any degree program.
Banking benefits
Medical, dental, and vision insurance