Wealth Management - Trust Administrator Albany, NY

Trustco BankCity of Albany, NY
1d

About The Position

The Trust Administrator is responsible for maintaining and developing client accounts. Administers an account load for a group of Financial Service clients. Performs according to the Bank’s core values to ensure optimum customer experience.

Requirements

  • A bachelor’s degree in accounting or finance or equivalent level of education and experience.
  • Effective verbal and written communication skills.
  • Well organized with the ability to manage multiple tasks and work to time sensitive deadlines.
  • Ability to work well independently and in groups.
  • Working knowledge with Microsoft Office Programs; Excel and Word.

Nice To Haves

  • Master’s degree in business related field

Responsibilities

  • Maintains ongoing communication with assigned clients via telephone, email, and mail correspondence.
  • Responds to account inquires regarding statements, fees, income levels and cash needs.
  • Ensures compliance with regulations and Bank policies and procedures as they pertain to financial services activities.
  • Processes bills, evaluates cash balances, estimates taxes, and works with investment managers to raise capital for assigned client load.
  • Schedules client meetings to review account performance, answer questions, and update client information.
  • Processes account maintenance for all assigned clients.

Benefits

  • medical, dental and vision insurance
  • a health savings account with an annual employer contribution
  • a 401(k)-retirement plan with generous employer match
  • paid time off plus 11 paid federal holidays
  • training and professional development programs
  • tuition reimbursement
  • reduced fees and rates on certain loan products
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