Trust Account Manager - Institutional (Middle Office)

Fidelity National Information Services•Houston, TX

42d

About The Position

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS? About the Team Virtus from FIS is a leading provider of alternative investment services and technology solutions, specializing in delivering comprehensive front, middle, and back-office services to asset managers, banks, and other institutional investors. Virtus helps its clients manage their alternative investment portfolios, including CLO/CDOs, private equity, hedge funds, and other alternative assets. What You Will Be Doing The Middle Office Team is responsible for maintaining the books and records on behalf of collateral managers who have outsourced their middle office functions. Serving as the primary point of contact, the Trust Account Manager oversees the administration of collateral and syndicated loan portfolios. This includes managing cash flows, performing reconciliations, settling trades, executing waterfall payments, generating reports, and conducting compliance testing.

Requirements

Bachelor's degree in business administration or finance, or equivalent combination of education, training, and work experience
Typically, at least 4 years of financial services industry experience in managing institutional assets, and one or more years of leadership responsibility
Hands-on experience in key operational areas including cash reconciliations, waterfall calculations, compliance testing, financial transaction processing, data analysis, and reporting.
Demonstrated ability to build and maintain effective working relationships across all levels of management, internal teams, and external clients.

Nice To Haves

Proven knowledge and experience in structured finance, with a strong preference for expertise in CLOs/CDOs, syndicated loans, corporate trust securities, and trust system platforms.

Responsibilities

Manage daily transaction processing and reporting activities for assigned outsourced client relationships.
Provide ongoing support to client institution personnel in routine operations and financial workflows.
Resolve complex issues through thorough research and effective communication with clients, internal teams, and external partners.
Ensure high-quality service delivery by executing daily operational tasks with accuracy and timeliness.
May be responsible for selecting, developing, and evaluating team members to maintain efficient operations.
May contribute to setting operational goals, developing work plans, and delegating assignments to meet business objectives.