Truck Service Advisor

QUIRK AUTOMOTIVE GROUP • Quincy, MA

39d • Onsite

About The Position

There is an opportunity to begin a career at the best dealership group in New England! Quirk's Commercial Truck Center in Quincy, MA is seeking an experienced service advisor for our busy Service Department. Quirk has opportunities for inspired and motivated individuals who have the desire and passion to succeed. Compensation will be based on experience, however, we are always willing to train the right candidate!

Requirements

• Prior sales experience preferred but not required
• High School Diploma or College Degree preferred but not required
• Experience in managing and organizing work time and work-related activities
• Excellent interpersonal skills
• Must demonstrate a positive attitude and strong willingness to learn
• All Quirk employees must pass a pre-employment background check, physical, drug test, and motor vehicle record check (if applicable to position)

Responsibilities

• Greeting customers in a timely, friendly manner
• Writing Repair Orders and explaining charges
• Performing vehicle walk around and documentation of customer concerns
• Providing a complete and accurate written cost estimate for labor and parts
• Checking the progress of repair throughout the day
• Contacting customers regarding any changes in the estimate or time impacts
• Maintaining strong customer satisfaction
• Advising customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturer's specifications
• Following all Quirk safety policies and procedures, and immediately report any and all accidents to a manager or supervisor

Benefits

• Full Time - Health, Dental, Long Term Disability, Life Insurance, and Critical Illness Insurance. Quirk will provide at no cost to you, Basic Life Insurance and an AD&D policy of $20,000. All other benefits are optional and will be offered to you at a cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees