Truck Lead/Shop Scooper - Louisville Location

Sweet CowLouisville, CO
1dHybrid

About The Position

Become a Sweet Cow Truck Lead! Love ice cream, leading service events and being on the move? Sweet Cow is looking for friendly, high-energy Truck Leads who can safely drive our MooMobile mobile ice cream trucks, keep things fun and deliver exceptional, seamlessly executed events. This is a hybrid role combining Truck Lead responsibilities on the MooMobile and Scooper responsibilities inside our Sweet Cow shops. You’ll serve as the on-duty leader during MooMobile events and regularly work inside our Sweet Cow shops as a valued team member, supporting exceptional service, hospitality, and operational excellence. Our mission is simple: Make the best-tasting ice cream , served by the friendliest scoopers in the cleanest shops (and trucks! ) on the planet. We value community, kindness, contribution, and growth . Whether you're building a career or stepping into leadership for the first time, Sweet Cow is a place to grow with an amazing team. Why You’ll Love It Here 💙 Sweet Community – Serve amazing people throughout our community and in the shop 🩵 Sweet Truck Energy – Fast-paced, people-focused, and never boring 🚚 Sweet Adventure – Drive the MooMobile to events across Denver, Boulder & the Front Range 💙 Sweet Leadership – Lead amazing MooMobile teams and keep the good vibes going! 🩵 Sweet Shop Energy – Fast-paced, people-focused, and never boring 💙 Sweet Perks – FREE ice cream every shift + discounts for friends & fam 🩵 Sweet Growth – Expand your leadership skills & grow with the company

Requirements

  • Must be at least 18+ years old
  • Valid driver’s license required
  • Minimum 3 years of licensed driving experience (learner’s permit not included)
  • Clean driving record required
  • Ability to safely operate a large, box-style or specialty vehicle (No CDL required)
  • Must maintain active personal automobile insurance meeting or exceeding state minimum requirements
  • Employment is contingent upon successful completion of a motor vehicle record (MVR) and background check
  • Must have reliable personal transportation to travel to and from truck departure locations
  • At least six (6) months of experience delegating and/or coordinating the tasks of two or more employees
  • At least six (6) months of experience in a related service industry
  • Ability to work independently and as part of a team
  • Strong time management and organizational skills
  • Comfortable working in a fast-paced environment
  • Work scheduled shifts inside Sweet Cow shops as needed. This is not a truck-only position. All MooMobile Truck Leads are required to maintain active shop availability.
  • Able to lift up to 50 lbs
  • Able to stand for full shifts
  • Comfortable working in varying weather conditions (outdoor truck events)
  • Able to work at least 3 shifts per week (15+ hours)
  • Open availability required. We need team members with flexible availability.
  • Regardless of how many shifts you want to work, your availability must include: Mon-Fri Availability: 4 daytime shifts (open - 4 pm) -OR- M-Thu Availability: 2 close shifts + Fri-Sun Availability: 2 close shifts + Sat-Sun Availability: 1 open shift
  • Must be available for nights, weekends, holidays, and scheduled truck events.

Responsibilities

  • Execute on the MooMobile - Deliver high-quality MooMobile experiences
  • Operate the truck safely, serve efficiently, and connect authentically with guests
  • Keep the truck On Point - uphold our standards for cleanliness, organization, and efficiency
  • Lead MooMobileShifts - Coach, support, and inspire
  • Contribute as a positive, reliable team player during in-shop shifts.
  • Oversee transactions – ensure smooth, accurate POS and cash handling
  • Be the vibe – create and foster a fun, memorable experience for customers and crew
  • Problem-solve and communicate – work with your team and solve real-time issues
  • Open and close the truck – take responsibility for key daily operations
  • Provide consistent, positive, engaging customer experiences
  • Foster a customer-centric culture in the truck, at events and in shop
  • Address real-time customer needs through genuine care and authentic human connection
  • Utilize and oversee established systems, tools, and procedures to uphold standards
  • Contribute to a culture of accountability, purpose, and pride when working
  • Execute and delegate tasks based on customer flow and necessary action items
  • Ensure effective execution of daily operations
  • Thrive in a fast-paced environment with a positive attitude
  • Demonstrate excellence across all areas of truck & shop operations
  • Utilize open, direct communication
  • Communicate proactively with all operational & mechanical needs
  • Engage, connect, and coach team with clarity and kindness
  • Communicate schedule and availability proactively

Benefits

  • Free ice cream every shift + off-duty discounts
  • Discounted employee merch store
  • 50% employer-paid health insurance for qualifying employees (32+ hrs/week average)
  • Dental and Vision plans available (employee-paid)
  • Paid sick leave as required by Colorado HFWA
  • 401(k) with 4% match
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