Truck Driver/ Customer Care Specialist

RTC Services•Bellefontaine, OH

7d•Onsite

About The Position

Join RTC Services as a Full-Time Truck Driver/Customer Care Specialist in Bellefontaine, OH. This unique position combines the excitement of driving large vehicles with the satisfaction of providing exceptional service to our community. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. Be part of a team that empowers individuals and supports local businesses, all while enjoying the camaraderie of a fun and forward-thinking environment. Your role as a Truck Driver/ Customer Care Specialist As a Full-Time Truck Driver/Customer Care Specialist at RTC Services, you will play a vital role in our mission by driving to customers for pickups and drop-offs of essential items. This position emphasizes the importance of creating and maintaining strong customer relationships, ensuring satisfaction with every interaction. You will have the opportunity to engage with clients, understand their needs, and foster lasting connections. Additionally, you will actively seek out new business opportunities, contributing to our growth while empowering individuals and strengthening communities. Requirements for this Truck Driver/ Customer Care Specialist position: To excel as a Full-Time Truck Driver/Customer Care Specialist at RTC Services, candidates should possess the following: Superior customer service is essential, as you will be the face of our organization, interacting with clients and addressing their needs Excellent communication skills and an ability to build rapport with customers via phone and email Strong driving skills, particularly in operating large vans and box trucks Preparing shipments for shipping to companies, assuring inventory counts are accurate, creating sales orders, loading, and unloading customer inventories Highly Organized, Coordination of pickups / drop-offs with customers Responsible for organization of the loading dock and keeping it clean to make it easier for shipments to be received in or going out Familiarity with basic software tools for tracking deliveries and managing customer relationships is also necessary to streamline operations and efficiently schedule runs daily, training provided A proactive mindset, coupled with excellent problem-solving abilities, will enable you to identify new business opportunities and enhance customer satisfaction If you're ready to leverage your skills and make a positive impact in our community, we want to hear from you!

Requirements

Superior customer service is essential
Excellent communication skills and an ability to build rapport with customers via phone and email
Strong driving skills, particularly in operating large vans and box trucks
Preparing shipments for shipping to companies, assuring inventory counts are accurate, creating sales orders, loading, and unloading customer inventories
Highly Organized, Coordination of pickups / drop-offs with customers
Responsible for organization of the loading dock and keeping it clean to make it easier for shipments to be received in or going out
Familiarity with basic software tools for tracking deliveries and managing customer relationships is also necessary to streamline operations and efficiently schedule runs daily, training provided
A proactive mindset, coupled with excellent problem-solving abilities, will enable you to identify new business opportunities and enhance customer satisfaction
Experience driving a large van and box truck
Experience with use of forklift and motorized pallet jacks, assurance that batteries are sufficiently charged
Customer service
Highly organized, self-starter
Excellent Communication skills-verbal and written
Teamwork with team members and associates
High school diploma or GED
Pass background check and drug screen
Valid Ohio Driver License with 4 or less points
18 years of age or older

Responsibilities

Driving to customers for pickups and drop-offs of essential items
Creating and maintaining strong customer relationships
Engaging with clients, understanding their needs, and foster lasting connections
Actively seek out new business opportunities
Preparing shipments for shipping to companies
Assuring inventory counts are accurate
Creating sales orders
Loading, and unloading customer inventories
Coordination of pickups / drop-offs with customers
Responsible for organization of the loading dock and keeping it clean
Streamline operations and efficiently schedule runs daily