Truancy Mediation Director @ TRC [E]

BOYS & GIRLS CLUBS OF GARDEN GROVE•Garden Grove, CA

40d•$30 - $40

About The Position

Coordinate impactful targeted programming for youth and families experiencing chronic absenteeism and/or truancy. Oversee case management services, treatment planning goals, and educational opportunities for students and families experiencing attendance problems. Work collaboratively throughout Orange County, coordinating Parent and Teen Empowerment classes and oversee field placement site responsibilities in coordination with field instructor.

Requirements

Bachelor’s Degree in Human Services, Social Work or related field; MSW preferred
2 years post baccalaureate experience in social services, health care or related field; experience working with families and youth preferred
Experience in case management and knowledge in case management philosophy and function
Must have knowledge of and ability to utilize Microsoft Office - specifically, Excel, Word, Teams and Outlook; including a variety of other computer software applications such as Zoom
Must effectively communicate both in writing and verbally; must have public speaking skills and the ability to present in front of large and small groups
Must have project management skills and the ability to provide training
Valid CA driver license, current automobile insurance, safe driving record, at least 2 years of driving experience and reliable transportation
Position may require standing/sitting for extended periods of time, dexterity of hands and fingers to operate office equipment, reaching overhead, above the shoulders and horizontally, bending at the waist; seeing to review and analyze reports, documents or other reports; hearing and speaking to communicate and provide information to others; speaking to be heard before groups of people; position may require to lift, carry, pull or otherwise move objects between 10-20 pounds

Nice To Haves

Bilingual capabilities preferred

Responsibilities

Plan and oversee the administration of the program and activities that support the mission
Establish objectives consistent with organizational goals and mission
Oversee the provision of day to day program activities in accordance with established standards and goals
Cultivate and establish partner relationships and recognize partnerships with BGCGG programs, families and community partners
Establish and maintain program goals and settings that ensure the health and safety of staff and members
Ensure a healthy and safe environment and that all facilities, equipment and supplies are maintained; practice sound judgment regarding safety
Ensure staff/volunteers are provided with clear expectations, sufficient training and guidance and are held to those expectations consistently
Ensure staff understand and effectively communicate standards of BGCGG and Community Impact Programs
Provide clear and effective staff/volunteer evaluations within BGCGG established timelines
Develop and recognize staff/volunteers for contributions to BGCGG and families
Ensure consistent work schedules, office hours and payroll documentation for self and team are consistently maintained
Participate in the implementation and monitoring of the TRC annual budget, invoices, and ensure programs and activities are operated within established guidelines
Ensure the maintenance of documentation for grants/contracts and share pertinent information with community stakeholders such as GGPD, OC Probation and GGUSD
Regularly conduct monthly audits of finances, client management software, client files, intakes, case notes and staff hours
Oversee proper record keeping and reporting; include documentation of expenses, activities and events conducted, daily participation figures, notable achievements/success stories, program outcomes, program goals and any program issues
Ensure the utmost quality of programming; follow contract expectations, oversee quality curriculum for classes, and program evaluation for goal setting and community reporting
Increase community awareness of TRC and other Community Impact Programs through outreach presentations and meetings with partners, programs and other community organizations
Maintain contact with external community groups, schools, members, BGCGG partners and others
Preserve confidentiality of all client, staff, volunteer and agency information - exceptions include information pertaining to child abuse, elder abuse, danger to self or others or in response to an authorized release of information
Remain knowledgeable of HIPAA and confidentiality regulations
Work with diverse populations in a culturally competent manner; remain objective in crisis situations and maintain healthy boundaries
Display confidence and adept at conflict resolution strategies; adapt and be flexible
Work productively with minimum supervision and take initiative on projects; work independently and as a team leader
Maintain administrative and clerical procedures and systems such as managing files and records, following up on phone calls, receiving, conducting meetings, completing reports and tracking data
Utilize strong organizational skills with attention to detail, follow-up and manage demanding workload and schedule; utilize excellent time management skills
Utilize excellent documentation skills with ability to write clearly, concisely and descriptively
Uphold BGCGG standards and communicate standards to team and community; uphold the organization’s mission and values
Assist with the daily operations, family information and referral services for the TRC program by answering phone calls, scheduling appointments, conducting case management, conducting intakes, providing translation and scheduling classes as needed
Plan and coordinate special events; attend meetings and trainings as necessary
Assist in planning and coordination of trainings and special events as requested
Utilize networking skills and ability to establish and maintain collaborative relationships
Participate in agency functions as a participant or presenter as needed
Carry a caseload with supervisor approval and receive clinical supervision
Maintain knowledge of truancy and case management principles