Trolley Driver/Tour Guide

Historic Tours of America • Malden, MA

20d • Onsite

About The Position

The ideal candidate for this position will have a good sense of fun, a desire to entertain, and excellent driving skills as they drive a tour bus on busy public streets while narrating a sightseeing tour. Tour Conductors bring to life the history of America and all the positive things that it represents. This position is for non-CDL holders who are interested in gaining a commercial driving license through our CDL training course.

Requirements

• Ability to learn and memorize scripted tours and routes as assigned.
• Ability to work independently over long periods of time within the scope of established rules and regulations while performing tours and satisfy the needs of our guests
• Ability to deal with unpleasant, angry, or discourteous people in a calm and pleasant manner
• Mental attitude required to handle the stress that goes with this job as described.
• Ability to read, write, and speak clear English to communicate with coworkers, general public, law enforcement, and emergency personnel and to complete required paperwork correctly.
• Must be at least 21 years old
• Must complete CDL training within the first two months of employment and obtain a Massachusetts Class B Commercial Driving License with Passenger and Airbrake Endorsements.
• Acceptable driving record for the past three years.
• Valid DOT physical required.
• Have a passion for entertaining people and making their Boston experience a memorable one.
• Successful candidate must undergo a drug test and a background search

Responsibilities

• Drive a tour bus that is approximately 26 feet to 42 feet in length in a safe, competent manner on busy public streets while entertaining guests by narrating a scripted sightseeing tour of approximately 1.5 – 2 hours, several times daily.
• Meet and deal with the general public and diverse team members in a prompt and courteous manner.
• Handle stressful situations and difficult people both in person and via a company radio while maintaining a professional and pleasant composure.
• Maintain radio contact with dispatch during tours.
• Perform an interior and exterior physical inspection of the vehicle daily and accurately complete the departmental documents/forms for inspection.

Benefits

• Competitive pay and paid training
• All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans
• All FT, PT and Seasonal employees are eligible for: Paid sick time, 401K plan with company matching, flexible schedules (including a combination of weekdays and weekends are available), fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores, and free admission to all company attractions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed