Tribal & Guest Services Administrator
Foxwoods Resort Casino•Mashantucket, CT
39d
About The Position
Under the supervision of the Executive Director of Guest and Team Member Services, the incumbent follows up with guests to ensure satisfaction with their visit to the property. Assists with guest inquiries and questions regarding the facility.
Requirements
- High school diploma or GED required
- Must be willing to work flexible hours including nights, weekends and holidays
- Must possess high end customer service skills and basic computer skills
- Must have the ability to converse with our guests in a highly professional manner
Nice To Haves
- Previous guest service experience preferred
Responsibilities
- Follows up with guests to ensure satisfaction with their visit to the property
- Assists with guest inquiries and questions regarding the facility
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
