Trial Success Manager

Motive

9d•$100,000 - $135,000•Remote

About The Position

As the trial process lead, Trial Success Managers (TSMs) will manage key elements of our proof-of-concept (POC) process impacting both trial conversion as well as the long-term success of the program. TSMs will instill confidence in Motive’s product set through consistent collaboration between Motive pre- and post-sales teams as well as external stakeholders. This is a high-profile role keenly focused on overall sales success and revenue growth of the company, particularly the Enterprise Sales business.

Requirements

5+ years of experience in a client-facing role; fast-paced SaaS environment is preferred
Experience managing and leading a software/hardware Proof of Concept, Proof of Value, or Trial process
Project management experience (PMP a plus)
Strong organizational skills and the ability to multitask/handle urgent requests with poise and professionalism
Ability to interface at all levels within the organization to effectively communicate complex ideas and concepts clearly and concisely
Bachelor's Degree or equivalent experience
Ability to travel 20-25% domestically as well as potential international travel

Nice To Haves

French or Spanish speaking a plus

Responsibilities

Manage and support all trial/proof-of-concept (POC) activities for Enterprise Account Executives and Sales Engineers
Partner in developing and implementing key goals, objectives, and success criteria for each trial
Design and configure the Motive platform to meet the unique needs of the client and ensure it solves their problems
Act as a subject matter expert and consult on topics including product, change management, communication strategy, risk management, and coaching techniques
Create and deliver effective onsite and web-based training and best practice presentations
Leverage reporting & data analysis to provide relevant and actionable insights throughout the trial journey
Communicate updates on major milestones and keeps all stakeholders informed of progress