Trial Success Manager

Netradyne

1d

About The Position

The Trial Success team works with the Sales and Solutions Engineering teams to effectively execute our most strategic Enterprise sales pursuits with new or existing customers, addressing end user (supervisors and driver) training, ensuring account configuration, engaging champions, addressing end user questions, and assisting with onsite engagements. The ideal person can speak directly from their experience as a Driver and/or Driver Manager to provide a unique perspective in creating and evangelizing the Driver•i solution.
The Trial Success team helps sales identify customer pain points, ensure driver adoption, meet or exceed trial success metrics, and present the Netradyne value benefits and address any technical objections. To realize this, the Trial Success Manager should have a strong desire to utilize their experience as a former driver and/or safety leader, as well as their technical and sales skills to understand the customer’s needs and requirements. This highly creative and skilled role will primarily focus on seeing and presenting tactical user workflows while driving efficiency and best practices to solve customer problems by leveraging the Driver•i solution.
The Trial Success Manager should be highly competent in assisting to develop a technical sales strategy and can work cross-functionally with Sales, Solutions Engineering, Product Management, Customer Success, and Technical Support. Experience in leading and converting large scope Enterprise product evaluations (aka Trial, Pilot, Phase 0, etc.) is essential.

Requirements

• 3+ years of professional experience
• Experience working with sales prospects in a pre-sales/sales engineering capacity (SaaS and Hardware experience is a plus).
• Experience working sales opportunities > $100K ARR.
• Demonstrated critical thinking and effective problem-solving skills
• Professional internal skills, including patience, discretion, and confidentiality
• Excellent organization and time management skills; Project management experience is desirable; experience with SmartSheet a plus
• Detail oriented and demonstrated accuracy; excellent writing skills preferred
• Demonstrated experience in the managing of multiple key departments in an organization.

Responsibilities

• Evangelize Netradyne to end users, most importantly drivers and front-line supervisors
• Create and deliver effective onsite and web-based training and best practice presentations
• Partner with the account team in developing and implementing key goals, objectives, and success criteria for each trial
• Act as a subject matter expert and consult on topics including product workflows, change management, communication strategy, risk management, and coaching techniques
• Design and configure the Driver•i platform to meet the unique needs of the client and ensure it solves their problems
• Assist (if needed) with installations of Driver•i devices for executive demo POCs
• Ensure a holistic handoff to Customer Success and Deployment - both technical (SE) and practical (Trial Success) of our largest, most complex deployments

Benefits

• Salary + eligibility for yearly bonus
• Company equity
• Company Paid Health Care, Dental, and Vision Coverage for you and most of your dependents
• Generous PTO and Sick Leave
• 401(K) with generous company match
• Disability, Life Insurance and Ancillary Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level