Triage Team Member

OrthoVirginia

1d

About The Position

At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment. With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive. Join us and become part of a trusted network committed to excellence in orthopedic care.

Requirements

• Proficient computer skills
• Knowledge of basic medical terminology.
• A cheerful disposition and the ability to work well in a high volume, fast paced environment.

Responsibilities

• Answering incoming triage calls, utilizing the Electronic Medical Record to answer patients' questions.
• Triaging providers as needed through the EMR, generating documents in the EMR, responding to patient requests in a timely manner.
• Completing medication and insurance authorizations and digital filing of documents requiring provider review.
• This position may also provide coverage or rotate into the Clinical Team Member position to perform direct patient care in the clinic.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees