Triage Nurse

HURF Enterprises • Roswell, GA

14d

About The Position

We are a busy and growing OB/GYN Practice looking for a talented and hard working Telephone Triage Nurse to join our team!

Requirements

• Certified Medical Assistant/NURSE
• Minimum of five years’ experience in a clinical setting.
• Experience in Obstetrics and Gynecology preferred.
• Strong oral and written communication skills required.
• Must have general proficiency in computer skills.
• Must possess general nursing knowledge as well as critical thinking, judgment and assessment skills.
• Requires ability to identify and report unusual or problematic circumstances to assess patient.
• Strong attention to detail, organizational skills and follow -through discipline.
• Ability to prioritize and handle multiple tasks concurrently.
• Excellent customer service skills.

Responsibilities

• Triage calls from patients and caregivers:
• Obtain and clarify patient information.
• Assess and communicate accurate information to health care Providers to ensure effective and appropriate care.
• Communicate accurate health information and advice to patients and caregivers.
• Provide education to patients and caregivers as needed.
• Complete triage calls with appropriate documentation in EMR.
• Prioritize calls from patients, caregivers, guardians, physicians, and other medical professionals to determine urgency.
• Position requires ability to identify the nature and urgency of client health care needs and determine appropriate disposition via telephone.
• Communicate with staff as needed to ensure appropriate patient care.
• Monitor patient’s critical lab results, other results and tests as ordered; notify physician, follow up with patient/family as needed.
• Work with other staff, including Call Center staff, giving direction as needed, to ensure appropriate care is efficiently delivered.
• Appropriately document all calls, actions and interventions per policy.
• Assist Physicians in communicating care information to Patients
• Monitor and Maintain proper clinical standards within Call Center Department
• Perform other duties as assigned.

Benefits

• Health Care
• Dental
• Vision
• 401k
• Employee Discount
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed