Triage Nurse

Excelsior Orthopaedics • Eggertsville, NY

1d • $33 - $55 • Remote

About The Position

Triage nurse is responsible for working with orthopaedic physicians and surgeons to provide telephonic nursing support to surgical and non-surgical patients. This individual will also respond to patient telephone calls and patient portal communications regarding treatment plan, medication refills, urgent concerns and overall assistance with plan of care. Additionally, this position maintains current accurate information for the physicians and mid-level providers in EMR (Medent).

Requirements

• Current NYS RN license.
• 3+ years of experience as a Registered Nurse, experience in orthopedics preferred.
• EMR experience required, Medent desirable.
• Excellent written and verbal communication skills required to effectively exchange information with patients, providers, and staff.
• Proficient in Microsoft Suite including Word, Excel, and Teams.

Responsibilities

• Obtain patient's complete medical history and physical data.
• Collaborate with multiple care teams having direct contact with physicians and physician assistants to determine appropriate course of action.
• Provide patient education, advise patients on post-op care and expectations.
• Respond to patient telephone calls and patient portal communications regarding treatment plans, medication refills, urgent concerns, overall assistance with plan of care, and facilitate response per physician protocol when required.
• Chart accurately, concisely, descriptively, and legibly indicating patients progress in Medent.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level