Mass General Brighamposted about 1 month ago
Full-time • Entry Level
Onsite • Weymouth, MA
Ambulatory Health Care Services

About the position

We are seeking a Full-time, 40-hour Triage RN to support our Cardiology Suite onsite Monday through Friday from 9:00am to 5:30pm. We offer comprehensive cardiac care services on site in our South Weymouth office including a PaceMaker Clinic, CHF Clinic, and Cardiac Electrophysiology. This role will consist of 99% phone triage but has some patient facing hands-on aspects administering vaccines, and in-person walk-in triage at our office. The Nurse will handle patient interactions via telephone, provide advice in accordance with clinical protocols, and coordinate proper disposition. Calls are related to patient concerns, appointments, pre and post procedures, urgent care, inpatient admissions, prescription refills, and test results. This person will be an integral part of an extraordinary team! Our team consists of a tightly knit team of 4 collaborative registered nurses who exemplify teamwork, mutual support, and shared commitment to delivering high-quality patient care. Each member brings unique strengths to the table, fostering a positive, respectful work environment where collaboration and problem-solving thrive!

Responsibilities

  • Support the Cardiology Suite onsite Monday through Friday from 9:00am to 5:30pm.
  • Handle patient interactions via telephone and provide advice in accordance with clinical protocols.
  • Coordinate proper disposition of patient calls related to concerns, appointments, pre and post procedures, urgent care, inpatient admissions, prescription refills, and test results.
  • Administer vaccines and perform in-person walk-in triage at the office.

Requirements

  • Associate's Degree in Nursing required or Bachelor's Degree in Nursing preferred.
  • Registered Nurse [RN - State License] required.
  • Clinical nursing experience of 0-1 year required.
  • Familiarity with the principles and skills needed for practical nursing to provide patient care and treatment.
  • Knowledge of medical terminology.
  • Excellent verbal and communication skills.
  • Ability to accurately screen and triage acute patients.

Nice-to-haves

  • At least 2 years of experience as a RN with cardiac experience.
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