Triage Clinician, Lawrence Community Behavioral Health Center (CBHC) -Swing Shift

Beth Israel Lahey Health • Lawrence, KS

1d • Onsite

About The Position

The Triage Clinician at Lawrence Community Behavioral Health Center (CBHC) is a full-time role, working Tuesday-Friday from 12-8:30pm. This position is crucial for the smooth operation of services, involving the triaging of calls and prioritizing the allocation of clinicians, supportive staff, and other resources. The clinician acts as a liaison with related systems and provides supportive and informational communication to persons served. Beth Israel Lahey Health is a growing team of over 35,000 professionals, including nurses, doctors, technicians, therapists, and researchers, dedicated to making a difference in patients' lives and driving change in healthcare in Massachusetts. The organization fosters a culture of continuous learning, growth, innovation, and belonging, offering comprehensive compensation and benefits to support a healthy and balanced life for its employees. All staff are required to be vaccinated against influenza as a condition of employment.

Requirements

• Master’s degree in a related field required
• Achieve effective outcomes and demonstrate effective communication and organizational skills
• A working knowledge of computers and ability to complete documentation electronically is required
• Ability to complete written documentation timely and effectively
• Vaccinated against influenza (flu) as a condition of employment

Nice To Haves

• Bilingual Candidates (Spanish speaking) encouraged to apply

Responsibilities

• Provides procedural direction and support to crisis clinicians and supportive staff by phone and/or face to face as needed.
• Responsible for the procedural functioning of the shift.
• Answers phones, provides initial phone assessment.
• Maintains awareness of/monitors activity of active and pending cases.
• Utilizes staffing patterns during shift to maximize response to consumer need.
• Provides assistance to clinicians with bed searches, insurance verifications/authorizations, resource and system knowledge sharing.
• Serves as primary liaison between the organization and other providers such as hospital emergency rooms to ensure quality of care.
• Acts as a conduit for the flow of information regarding programmatic updates and clinical procedural alerts.
• Accesses administrator on call and psychiatry on call when needed.
• Collects and records data and statistics for various reporting needs of the program, including required triage documentation on computer.
• Provides feedback to Program Director regarding issues affecting shift performance.
• Provides direct care when needed and when possible, which in rare instances could involve leaving the program to provide an AMCI, YMCI, or hospital assessment due to high volume, low staffing and/or for complex cases when warranted.

Benefits

• Sign on bonus up to $3000 for independently licensed clinicians (pro-rated for part time)
• Day 1 Benefits!
• Comprehensive compensation and benefits
• Help you achieve a healthy and balanced life

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level