Triage Analyst (DoD Secret Clearance)
About The Position
MartinFed has an opening for a Triage Analyst to join our team of talented and diverse individuals. The triage analyst will t rack, document, and report incidents from initial detection to final resolution in accordance with NASA standard operating procedures and established service level timelines, s ubmit and track all service tickets submitted on behalf of NASA SOC internally and to external organizations and p rovide timely acknowledgment of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure for all SOC service requests in accordance with established Service Level Agreements (SLA).
Requirements
- Bachelor's Degree
- 2 years of directly related cybersecurity experience
- Strong understanding of cybersecurity fundamentals
- General Networking knowledge (TCP/IP, UDP, HTTPS, DNS and other core protocols)
- Demonstrated Cyber Defense Principles
- Possess excellent communication and interpersonal skills
Nice To Haves
- Familiarity in a command line environment in all operating systems
- Experience working in a 24x7 security operations center
- Desired Certifications: SEC+, CYSA+, GCIH
Responsibilities
- Submit and track all service tickets submitted on behalf of NASA SOC internally and to external organization
- Monitor/log SOC Request/CNOC actions and response
- Assist in network investigations of significant incidents and reporting
- Submit and track all service tickets submitted on behalf of NASA SOC internally and to external organizations
- Provide timely acknowledgement of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure for all SOC service requests in accordance with SLAs and OLAs
- Escalate cyber incidents that require further in-depth analysis to SOC Incident Analysis
- Categorize and prioritize cyber events and other SOC service requests
- Document and track incidents (via NASA's authoritative incident management system) in accordance with the reporting procedure and archive historical SOC data
- Escalate cyber incidents that require further in-depth analysis to SOC Incident Analysis
- Provide situational awareness throughout NASA on cybersecurity-related issues impacting NASA enterprise in accordance with the NASA policies and procedures
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
