TREATMENT TECHNICIAN

Horizon Behavioral Health•Rincon, GA

About The Position

Horizon Behavioral Health seeks a Treatment Technician to support interventional psychiatric treatments in a growing outpatient practice. The technician works directly with patients receiving Neurofeedback, Transcranial Magnetic Stimulation, and Spravato therapy. The role requires strong attention to detail, patient empathy, and strict adherence to clinical protocols.

Requirements

2 years of pertinent college-level work or a minimum of 4 years of pertinent work experience - Health Care Administration or Medical Assistant Course of Study Preferred
Demonstrated ability to work independently and as a team player.
Tactfulness.
Demonstrate willingness to adapt to change.
Pleasant phone manner.
Must be a self-starter and dependable.
Able to prioritize workload while remaining flexible.
Confident, positive manner.
Customer service experience.
Word processing, data entry, 10-key, telephone, and computer experience.
Customer service experience.

Nice To Haves

Medical Assistant experience preferred

Responsibilities

Prepare patients for Neurofeedback, TMS, and Spravato treatments
Operate Neurofeedback and TMS equipment according to clinical protocols
Monitor patients during Spravato treatment sessions under provider supervision
Record vital signs and patient responses before, during, and after treatments
Document treatment sessions accurately in the electronic medical record
Maintain patient safety and comfort throughout treatment visits
Prepare treatment rooms and equipment before each session
Ensure all treatment equipment functions correctly
Follow all safety guidelines and manufacturer protocols for TMS and Neurofeedback systems
Maintain inventory of treatment supplies and notify management when restocking is required
Explain treatment procedures and expectations to patients
Provide calm and professional support during treatment sessions
Observe patient responses and promptly report concerns to the supervising provider
Maintain strict patient confidentiality in accordance with HIPAA regulations
Document treatment notes and session details in the EMR
Coordinate patient scheduling with front office staff when needed
Assist with patient intake and preparation for treatment visits