Treatment Plan Coordinator
About The Position
Family Dental Group is looking for a Dental Treatment Plan Coordinator in Fishkill, New York to assist our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. Position Overview:As a Treatment Plan Coordinator, you will play a crucial role in guiding patients through their treatment journey, educating them on their options, and ensuring a seamless scheduling and financial coordination process. This position is ideal for individuals who are passionate about patient care, detail-oriented, and skilled in administrative support. What we offer: Competitive hourly pay min$23-max$25 Full time: Monday, Wednesday, Thursday (8:45am-5pm), Tuesesday (8:45am-6pm), and Friday (7:45am-4pm) Health, dental, and vision insurance Life insurance and disability benefits 401(k) plan Support for continuing education and professional development Modern office with advanced dental technology How to Apply:If you are a dedicated Treatment Plan Coordinator looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV. Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
Requirements
- 2+ years of experience in a dental office, preferably in treatment planning or patient coordination
- Familiarity with dental procedures, terminology, and insurance verification
- Proficient in dental practice management software (Denticon, Dentrix, Eaglesoft, Open Dental, or similar)
- Strong patient communication skills with the ability to clearly present treatment plans and financial options
- Familiarity with third-party dental financing options (e.g., CareCredit, LendingClub, or similar)
- Experience supporting case acceptance, recall systems, and appointment coordination
- Highly organized with strong attention to detail and accuracy
- Professional, empathetic, and patient-focused, maintaining confidentiality at all times
- High school diploma or equivalent (required)
- Proficiency in Microsoft Office Suite
Nice To Haves
- experience in multi-provider practices or DSOs and a track record of improving case acceptance
- Experience working with various dental insurance plans, couples with strong communication skills.
Responsibilities
- Educate, consult, and present patient treatment plans in clear and supportive manner
- Schedule and confirm patient appointments
- Verify and process insurance for clinical appointments
- Maintain accurate and up-to-date patient records and information using dental software
- Collect and process payments for services rendered
- Manage doctors and hygiene schedules as needed
- Support marketing and promotional efforts to drive patient engagement and growth
Benefits
- Health, dental, and vision insurance
- Life insurance and disability benefits
- 401(k) plan
- Support for continuing education and professional development
- Modern office with advanced dental technology
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
