Treatment Plan Coordinator

North American Dental GroupHomestead, FL
19h

About The Position

Treatment Plan Coordinator is responsible for greeting and scheduling patients, collecting co-payments, presenting treatment plans, working to ensure schedules meet production goals, and developing reports on production goals. The Treatment Plan Coordinator serves as an advocate and educator in creating treatment plans for dental care.

Requirements

  • 1 year dental experience
  • Excel in multi-tasking and time management
  • Must possess outgoing, friendly, and professional personality with excellent customer service and organizational skills.
  • Strong computer skills, knowledge of Microsoft Office products, dental software, and ability to learn new programs

Nice To Haves

  • Experience in dental or medical field with scheduling and verifying insurance preferred

Responsibilities

  • Answers incoming calls using proper telephone etiquette and responds to telephone inquiries from potential patients.
  • Assists the patient in prioritizing the treatment and establishing a plan for scheduling and payment for dental services.
  • Case presentation and acceptance including chair-side treatment planning.
  • Conducts treatment plan consultations with new and existing patients to address patient concerns and answer questions regarding dental treatment plans.
  • Schedules, reschedules, and confirms new patient appointments, promoting flexibility and care regarding appointment opportunities to patients seeking care and working to maintain full schedules and maintain office schedule flow.

Benefits

  • Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
  • Comprehensive benefits package, including 401k
  • Constant opportunities for career growth and continuing education
  • An exciting atmosphere that allows for freedom and individuality – enabling our team to always strive to do the best for our patients
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