Treatment Plan Coordinator

U.S. Oral Surgery Management•Rochester, MN

7d•$25 - $27•Onsite

About The Position

The Financial Coordinator oversees all patient financial processes within the dental practice. This role ensures accurate billing, efficient insurance processing, clear patient communication regarding financial responsibilities, and timely revenue collection. The Financial Coordinator supports smooth office operations by maintaining financial accuracy, compliance, and a positive patient experience. We are seeking a dedicated and detail-oriented Treatment Plan Coordinator to join our team. This role is crucial in managing patient treatment plans and associated fees, relieving the surgeon from discussing these details with patients. You will play an integral part in our team, with responsibilities spanning administrative tasks and patient interactions, offering opportunities for learning and growth.

Requirements

Financial accuracy and analytical skills
Professional and empathetic patient interaction
Effective time management skills and ability to prioritize tasks
Team collaboration
Confidentiality and professionalism
Comfort working in a fast-paced environment

Nice To Haves

Previous experience in dental, medical or oral surgery billing/financial coordination.
Understanding of dental insurance and clinical terminology or willingness to learn.
Excellent communication, customer service, and problem-solving skills.
High attention to detail and accuracy in financial documentation.
Ability to manage multiple tasks in a fast-paced surgical practice environment
Knowledge of CDT codes and claim submission standards.
Experience presenting treatment plans or coordinating patient financing.
Experience in medical/dental billing.

Responsibilities

Verify dental and medical insurance eligibility, coverage, benefits and authorization requirements.
Maintain up to date knowledge of insurance plans, coding requirements and reimbursement policies.
Present treatment plans and communicate financial obligations clearly.
Provide accurate estimates based on insurance coverage and practice fees.
Discuss payment options, financing programs, and office policies.
Collect patient payments.
Process insurance claims with accurate documentation and coding.
Maintain detailed accounting of daily charges, payments, and adjustments.
Maintain organized financial records and documentation.
Reconcile end-of-day/month/year financial reports.
Support front desk tasks as needed (scheduling, check-in/out, phone management).
Ensure patient confidentiality and compliance with HIPAA and dental regulations.
Collaborate with clinical and administrative teams to optimize workflow.