Treatment Navigator/Admissions Coordinator

Lake Detox•Metairie, LA

1d•$14 - $18•Onsite

About The Position

If you have administrative/clerical experience in a medical office, and you have a compassionate, caring heart, then we have a fantastic career waiting for you. Apply today to join our successful, growing work family and become part of a life-changing patient care team. We have an opportunity for an experienced Treatment Navigator to join us and make Lake Detox their new "work home". Please be sure to submit a complete resume with employment dates. For immediate consideration, send your resume through this job posting. If you are unable to apply via this job post, you may fax your resume to 888.859.2007. No phone calls or in person visits please so we may focus on patient care. This position is in Metairie, LA.

Requirements

Minimum of high school diploma or equivalent. Bachelor's Degree in related field preferred.
Minimum two years of experience working in admissions of a healthcare organization.
Two years of experience in addiction treatment or dual-diagnosis preferred.
High energy with engaging personality and strong people skills.
Must be able to meet deadlines and work under pressure in a complex and changing environment
Must be able to work collaboratively with other divisions, departments and service lines to support the overall mission of the company.
Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
Exceptional and demonstrable customer service skills.
Ability to multi-task and successfully prioritize workload.
Excellent problem solving and decision-making skills.
Willingness and ability to work in a fast-paced working environment.
Working knowledge of Microsoft Word, Excel, and Outlook.

Responsibilities

Answers all incoming calls, faxes, and emails and routes appropriately.
Schedules initial admits for Detox, Residential, and IOP LOC based off on inquiry in our EMR.
Completes benefits verification for new admits.
Be able to answer and address multiple calls and the same time.
Follows up with discharged patients as needed.
Performs other duties as assigned within the limitations of position including, but not limited to, special projects and administrative tasks.
Works flexible schedule as needed.