Treatment Coordinator

Smile Doctors • Canton, GA

404d

About The Position

The Treatment Coordinator at Smile Doctors plays a crucial role in educating new patients about treatment options, managing financial arrangements, and fostering strong relationships with patients. This position is integral to ensuring a smooth patient experience from initial consultation through treatment, while also supporting local marketing efforts and community engagement.

Requirements

• Ability to build rapport with patients.
• Ability to establish and maintain good working relationships with patients and coworkers.
• Ability to listen and understand information verbally and in writing.

Nice To Haves

• Outgoing, approachable, and empathetic personality.
• Proactive and adaptable nature.
• Excellent written and verbal communication skills.

Responsibilities

• Educate new patients regarding available treatment options.
• Work out financial arrangements with patients.
• Present orthodontic treatment plans and educate patients on the plan of treatment.
• Overcome objections from patients regarding treatment plans.
• Understand the practice's policy on financials to educate patients on payment options.
• Work on pending reports and follow up with potential patients to schedule treatment.
• Prepare for patient exams.
• Follow up with patients to set up consultations or begin treatment and keep schedules full.
• Coordinate patients referred to specialists for care prior to treatment as necessary.
• Assist in Local Store Marketing and community events.

Benefits

• Competitive salary
• Medical, dental, vision, and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED