Treatment Coordinator
About The Position
Join Platinum Dental as a Treatment Coordinator and make a difference every day. In this role, you will be instrumental in helping patients accept life-changing dental care. You will guide patients through their treatment plans, fostering trust through excellent communication and ensuring a positive patient experience. Key responsibilities include following up with patients to maintain a full schedule, assisting them in maximizing their insurance benefits, understanding financial options, and contributing significantly to the practice's growth and patient satisfaction.
Requirements
- Strong communication and relationship-building skills
- Comfortable discussing treatment and finances with patients
- Goal-driven and motivated by performance
- Problem-solver who can overcome objections with confidence
- Detail-oriented and organized
- Positive attitude with a growth mindset
Responsibilities
- Guide patients through treatment plans and help them confidently move forward
- Build trust through strong communication and a great patient experience
- Follow up with patients and keep schedules full
- Help patients maximize insurance and understand financial options
- Play a key role in practice growth and patient satisfaction
- Present and explain treatment plans clearly
- Conduct patient follow-ups and schedule appointments
- Verify and optimize insurance benefits
- Reduce outstanding balances through clear expectations
- Deliver an exceptional patient experience every time
Benefits
- $17–$20/hour + Monthly Bonuses
- Full Benefits Package – Medical, Dental, Vision
- 401(k) Retirement Plan
- Paid Time Off + Paid Holidays
- Growth Opportunities within a supportive team
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
